About Forrester
Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.
These data charts contain the full results of Forrester's August 2012 Global SharePoint Usage Online Survey. The results indicate that weak mobile access and social computing features combined with...
The Vendor Landscape Creates More Opportunity And Complexity
When Forrester introduced the concept of the Information Workplace (IW) in 2006 it was largely a vision of the future. Since then, much has changed. The world economy has suffered a prolonged...
Implementing SharePoint can be a broad and complex initiative. Given the depth and breadth of the product it's not surprising that SharePoint professional services firms come in all shapes and sizes....


The Information Workplace is moving from vision to reality. The best evidence is coming in the form of vendors offering broad, previously disparate functionality packaged together to solve common...
SharePoint adoption continues to grow at a rapid pace. According to Forrester's July 2011 Global SharePoint Usage Online Survey, 57% of organizations surveyed have already deployed SharePoint 2010 a...
Three Firms Achieve Tangible Results
Companies depend on innovation to sprint out of the current economic doldrums and to return to profitability and growth. Innovation is a discipline with established best practices, needed skill sets,...
We need to provide shared documents to various external partners. Services we’ve seen in the past feel like a simplified, web version of SharePoint and require some form of dual factor...
Google Apps Business Is Growing; Mobile, Social, And APIs Move To The Fore
Forrester spent a day with Google Apps Vice President Dave Girouard and members of his team to hear the latest on Google Apps for Business and Google Apps for Government. With the US General Services...
Change Management: The Social Business And Collaboration Playbook
It's often said, "You can lead a horse to water, but you can't make him drink." Nowhere in the world of enterprise IT is this adage more fitting than in social business and collaboration. For two...

Early Adopters Outline The Promise And Prerequisites For Success
The days of Microsoft SharePoint being only a locally installed software product are over. Microsoft's commitment to SharePoint in the cloud is evident in its massive data-center investments, its...

Oracle is not a company that leaps to mind when you think of knowledge workers — certainly, not in the way that IBM/Lotus or Microsoft might. Yet, with the emergence of the Information...
A New Duet Drives Critical Integration
Microsoft = knowledge worker software. SAP = business process. Despite extensive effort on the part of each vendor to encroach on the other's turf, this high-level analysis still holds. Hence, the...
IBM, Jive, NewsGator, And Telligent Lead A Rapidly Maturing Field
In Forrester's first ever, 62-criteria evaluation of enterprise social platform vendors, we found that IBM, Jive, NewsGator, and Telligent led the pack due to breadth and depth of functionality and...
An Empowered Report
In the hyper-competitive online social marketing world two things differentiate the winners from the losers: creativity and client service. When Ogilvy's 360 Digital Influence group looked at...
There's an old adage that says it takes Microsoft three times to get it right. Its commitment to SharePoint in the cloud is clearly evident in its investment in data centers, a costly retrofitting of...

The Five Top-Of-Mind Streams And How They Stack Up
In Forrester's first 19-criteria evaluation of activities streams vendors, Forrester identified the five significant players — Neudesic Pulse, Salesforce Chatter, Socialcast by VMware...

How US Information Workers Adopt And Use Technology
This report is a graphical analysis of Forrester's Q2 2011 US Workforce Technology And Engagement Online Survey of 4,985 US information workers. Armed with this baseline data from every US industry,...
Adoption Of SharePoint 2010 — A Serious Application Platform — Is Strong
The stage is set for a big upswing in custom application development on SharePoint. First, SharePoint Server 2010 adoption is very strong, and this version of the product has the strongest features...
Mainsoft Provides The Crucial Glue For A Multivendor IW Strategy
Amway runs an extremely complex, global business including product development, manufacturing, marketing, and a unique and highly successful distribution system. This complexity means that Amway IT...