Forrester

For Sourcing & Vendor Management Professionals

Report:Assess Your Current SVMO State To Navigate The Future

Assessment Framework: The SVM Practice Playbook

This report outlines the assessment framework to help sourcing and vendor management (SVM) professionals working on the SVM practice build a high-performance organization or discipline within their...

• Downloads: 181
• Rating:

For Sourcing & Vendor Management Professionals

Blog:Moving From The Horse To The Car: Innovation Or Improvement?

Was the introduction of the Ford Model T an improvement or an innovation over the horse drawn wagon? As an SVM professional, you may ask, “Why is this question important for me?” But as...

For Sourcing & Vendor Management Professionals

Report:Critical Sourcing Decisions Depend On Your Application Portfolio Analysis

In the realm of IT services sourcing, the strategic decisions and vendor selection process for your company's applications and infrastructures are perhaps the most important. Your service...

• Downloads: 236
• Comments: 2
• Rating:

For Sourcing & Vendor Management Professionals

Report:Find Out How Risky Your Suppliers Are: Introducing The Vendor Viability Index

This Report Is The First In A Series On Vendor Viability

Today, third-party spend accounts for more than 70% of the total budget — everything except personnel costs. Sourcing and vendor management (SVM) professionals must make sure that they spend...

• Downloads: 389
• Rating:

For Sourcing & Vendor Management Professionals

Client Inquiry:Vendor Segmentation For A VMO

What is the industry framework for vendor segmentation for a VMO?

For Sourcing & Vendor Management Professionals

Report:SVM's 2012 Priorities: Integrating Traditional Sourcing Practices With New Business Needs

Despite Some Operational Barriers, SVM Is Moving Ahead

Forrester fielded its second annual Global Sourcing and Vendor Management Priorities Online Survey in Q3 2011 to 156 sourcing and vendor management (SVM) professionals. The survey highlighted some...

• Downloads: 217
• Rating:

For Sourcing & Vendor Management Professionals

Client Inquiry:What Are The Dos And Don'ts In Setting Up A VMO?

What are the dos and don'ts in setting up a vendor management office (VMO)?

For Sourcing & Vendor Management Professionals

Report:FAQs About Services Procurement Solutions

How To Source VMS And MSP Solutions Today

Forrester clients ask us many questions about services procurement software tools such as dedicated vendor management systems (VMSes) for contingent labor and broader services procurement tools for...

• Downloads: 823
• Rating:

For Sourcing & Vendor Management Professionals

Client Inquiry:VMO Responsibilities

What are additional roles/responsibilities of the VMO?

For Sourcing & Vendor Management Professionals

Client Inquiry:Cost Savings Rate For IT Procurement

What do I have to do to prepare for defining a sourcing strategy?

For Sourcing & Vendor Management Professionals

Report:Ensure The Future Of The SVM Organization With Innovation

Professional sourcing and vendor management organizations (SVMOs) have the potential to become one of the most important organizations in their enterprises, due in large part to their core...

• Downloads: 154

For Sourcing & Vendor Management Professionals

Blog:What Vendor Risk Criteria Do You Monitor Constantly?

Most of my clients today monitor at least their key suppliers to mitigate risk. But the criteria they look at are mostly limited to the contractual ("Do I get what I pay for?") and financial...

For Sourcing & Vendor Management Professionals

Report:Aligning Vendor Management Responsibilities To Your IT Organization's Mandate

IT Archetype Serves As The Foundation For Effective Organizational Alignment

Although most companies understand the need for a more strategic vendor management office (VMO), many of these companies don't know where to organize their vendor management activities. Because...

• Downloads: 514

For Sourcing & Vendor Management Professionals

Report:Case Study: How Merck Cut Costs And Improved Value By Investing In Vendor Management

Very few IT organizations have complete control over the corporatewide IT investments that are spent with external services providers. In Forrester's Forrsights Budget And Priorities Tracker Survey,...

• Downloads: 440

For Sourcing & Vendor Management Professionals

Client Inquiry:Vendor Management System Qualifications

What does a vendor management system look like and what are the vendor qualifications (certifications, ethics, compliance, etc.)?

For Sourcing & Vendor Management Professionals

Client Inquiry:What Does Co-Sourcing Really Mean?

What does Forrester refer to as co-sourcing model; what is Forrester's definition of a co-sourcing model; and what are the major pros and cons of a co-sourcing model compared to dedicated model?

For Sourcing & Vendor Management Professionals

Report:The Implications Of A New Dynamic Workforce On Sourcing And Vendor Management

Generation Y's Presence In The Workforce Is Changing Sourcing Strategy

The rising importance of a digital native workforce is one of the key reasons that organizations seek to create a dynamic workplace — a workplace in which employees can work independent of time...

• Downloads: 338

For Sourcing & Vendor Management Professionals

Report:The Forrester SVMO Maturity Model

The Forrester SVMO Maturity Model is designed to provide SVM professionals with a brief self-assessment tool that enables SVM organizations to evaluate their program maturity, articulate the...

• Downloads: 32

For Sourcing & Vendor Management Professionals

Report:Using Life-Cycle Governance To Create An Agile IT Portfolio

Most smart sourcing professionals know that making smart sourcing decisions can result in a significant competitive advantage for their business. Yet in the face of rapid tech market changes,...

• Downloads: 473

For Sourcing & Vendor Management Professionals

Report:The SVM Organization's Future In 2020

Vision: The SVM Practice Playbook

Over the next years, Forrester expects IT organizations as we know them today to change dramatically, a result of a new wave of emerging technologies and a shift in the way employees use technology....

• Downloads: 275
• Rating:

For Sourcing & Vendor Management Professionals

Report:Unifying Vendor Management Activities

How Procurement And Vendor Management Organizations Can Work Together To Effectively Manage Suppliers

Effective vendor management is the combination of two sets of activities that are increasingly performed by two different organizations: procurement and vendor management organizations (VMOs). Both...

• Downloads: 285
• Rating:

For Sourcing & Vendor Management Professionals

Blog:ATOS To Buy SIS

Rumors became official on Tuesday: Siemens succeeded in finding a viable partner to buy its IT Solutions and Services (SIS) business. For all of us following the market in the past it wasn’t a...

For Sourcing & Vendor Management Professionals

Client Inquiry:How Do You Transition Services To A Third Party?

How do you transition services to a third party, and what is the impact on both the retained organization managing the service in the future and the IT organization that will receive the service? How...

For Sourcing & Vendor Management Professionals

Tool:Aside From General Trends, Deploying Video Is A Hot Topic For End Users

For Sourcing & Vendor Management Professionals

Report:Build A Framework To Measure SVM Performance

Performance Management: The SVM Practice Playbook

Many sourcing and vendor management (SVM) organizations know they need to identify the right metrics to prove the value of their work. Yet finding the right metrics is a challenge: Every SVM...

• Downloads: 325