About Forrester
Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.
As some of you know, I’m a bit of a political junkie. I believe I picked up the political bug from years of riding shotgun with my dad as he listened to Rush Limbaugh blaring on the car radio....
Strategic Plan: The Business Process Management Playbook
Sometimes the task of launching and growing a sustainable business process management (BPM) program can seem as daunting as climbing Mount Kilimanjaro. But the real challenge of climbing the mountain...
How The Top 10 Vendors Stack Up For Next-Generation BPM Suites
In Forrester's 59-criteria evaluation of business process management (BPM) suite vendors, we identified the 10 most significant software providers in the category — Appian, Bizagi, Cordys,...


These data charts present the results of Forrester's 2011 Process Data Management Online Survey.
An Empowered Report: Empower Process HEROes With The Right Social Techniques And Tools
As business process management (BPM) adoption continues to spread, more business process professionals are tapping social techniques to extend the reach and impact of their process improvement...
Arguably, mobile is currently the hottest trend driving both business and technology strategies for executives. If you need any additional evidence, just look at all of the enterprise buzz Apple has...
Value streams and capability maps are both business architecture tools that can create a platform for strategic discussion and executive decision-making. Architects, business analysts, and process...

Don't Panic! Combine BPM And Agile Approaches To Conquer A Brave New World
Business innovation increasingly comes from the application of technology. Forrester labels this phenomenon as the transformation from IT to business technology (BT). At the heart of this...
These data charts present the results of Forrester's 2011 Process Data Management Online Survey.
BPM Suite Vendor Uses Project Timelines To Drive Process Improvement
Let's face it: Certain mission-critical business processes need to run as repeatable, complex project management-oriented processes that cut across different departments and functions. Unfortunately,...
Future Look: The Business Process Management Playbook
Enterprise architects leading business process management (BPM) excellence initiatives live at the crossroads of business strategy and process execution, providing BPM insights to technologists and...

Earlier this month I attended IBM Impact in Las Vegas where the software vendor announced new enhancements and features for their BPM suite product. On the face of it, the announcement sounded a bit...
As 2010 winds down, many business process professionals are finalizing plans to take their BPM initiatives to the next level in 2011. With so many different BPM trends and predictions floating...
What other BPM suite products besides Pegasystems offers industry-specific frameworks?
Today, IBM announced the next release of its BPM suite environment, dubbed IBM Business Process Manager V7.5. This version represents IBM’s first attempt at unifying the core Lombardi Teamworks...
These data charts present the results of Forrester's 2011 BPM Center Of Excellence Online Survey.
Earlier this year, I was invited to participate in an internal debate across the Forrester team serving the business process professional role on “The Future of Business Process: Packaged Apps...
Inquiry after reading "The Forrester Wave™: Business Process Management Suites, Q3 2010" report. We have examined a number of BPM platform alternatives, including those from Appian, Lombardi...
Processes: The CIO's Mobile Engagement Playbook
To take advantage of an app in an employee's or customer's pocket, you have to help them accomplish a task quickly and easily whenever they want to and wherever they are. That means CIOs and business...

As some of you know, I am hopelessly addicted to golf. I can already hear you asking, “What does golf have to do with marathons, and what do marathons have to do with business...
Road Map: The Business Process Management Playbook
Developing an effective road map for business process management (BPM) is imperative if your initiative is to avoid a premature death. Managing processes effectively implies using processes to manage...