Forrester

For Sourcing & Vendor Management Professionals

Blog:To Drive IT Spending, Target The Business!

Last week, Forrester hosted a breakfast roundtable in Sydney for approximately 20 tech vendors seeking to capitalize on current IT spending trends in Australia and New Zealand. With expected IT...

For Sourcing & Vendor Management Professionals

Blog:IT Services Markets In Asia: Preparing For New Growth Opportunities

Last Friday, we hosted our first roundtable in Singapore focusing on the IT services industry in Asia. The goal of these quarterly events is to create a community of services leaders who can network...

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Report:ASEAN IT Markets, 2012 To 2013: The Next Frontier To Growth

The ASEAN3 countries (Malaysia, Indonesia, and the Philippines) represent 78% of the IT spending of the ASEAN countries excluding Singapore. Indonesia and the Philippines will experience dynamic...

• Downloads: 90

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Report:APeJ IT Services Report: 2010

This document provides vendor strategists with an overview of the IT services market in APeJ in 2011. The research is based on interviews with key MNCs and local vendors in the Asia Pacific IT...

• Downloads: 39

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Report:ASEAN Datacenter Study: End User Result Analysis

This document provides vendor strategists with an overview of the results from the survey on the ASEAN Datacenter market dynamics based on 112 interviews with ASEAN CXOs and top IT executives of...

• Downloads: 12

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Blog:Is Dell Finally Ready To Strengthen Its IT Services Activities?

In an interview with the Economic Times in India, Dell announced yesterday that it was readying a war chest of about US$1 billion for IT services related acquisitions in India. Here is why I think...

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Report:Innovation and Transformation Imperatives Drive ASEAN IT Services Growth

The IT services market in Asia Pacific is highly fragmented with greatly differentiated maturity levels and spending behaviors. Forrester believes that a combination of business drivers (the...

• Downloads: 396

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Blog:Atos Aims To Cloud-Enable Chinese Companies

  In November 2011, Atos and Yonyou (formerly Ufida) announced the creation of a joint venture dubbed Yunano™ aimed at the European SMB market. The two companies are at it again, this...

For Sourcing & Vendor Management Professionals

Blog:Enabling The Shift to Software Assets: Accenture Software Shows Progress

I recently finalized a report* on software asset (SA) based IT services, this time looking at vendors’ best practices in terms of governance, organization, skills, tools, and processes....

For Sourcing & Vendor Management Professionals

Blog:HCL Technologies Is Coming Of Age In Asia

HCL is the fifth-largest India-centric IT service provider in terms of revenue (after TCS, Infosys, Cognizant, and Wipro). While it only derived about 15% of its global fiscal 2012 revenues from...

For Sourcing & Vendor Management Professionals

Report:The Move To An Asset-Based Services Play

Asset-Based Services Have Become A Prerequisite For Success

New business success imperatives are pushing clients to change the way they leverage IT solutions. IT service providers will have to adapt to these new rules of engagement if they want to remain...

• Downloads: 313
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For CIO Professionals

Report:Australia, China, And India Set The Pace In Asian IT Services

Individual Country Dynamics Drive Growth And Industry Maturity

Different factors will drive the growth of the IT services and outsourcing industries in Australia, China, and India. In Australia, as-a-service offerings, mobile application development, and mobile...

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For Sourcing & Vendor Management Professionals

Blog:Cisco Services Leverages Software Assets To Transform Its Services Value Proposition

As you’re all well aware by now, a perfect storm of technology innovations — including cloud, analytics, mobile, and social­ ­— is fundamentally disrupting the way your...

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Blog:Why The Recent Infosys/Airtel Deal Is A Glimpse Into The Future Of IT Services

Infosys announced last week that Bharti Airtel, India’s leading mobile service provider, has selected its WalletEdge platform to operate Airtel Money, the first mobile wallet service in India....

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Report:ASEAN Datacenter Study: Data Center Outsourcing

This document provides vendor strategists with an overview of the results from the survey on the ASEAN Datacenter market dynamics based on 112 interviews with ASEAN CXOs and top IT executives of...

• Downloads: 25

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Blog:SingTel Makes Good Progress, But Questions Over IT Services Capabilities Remain

Clement Teo, Dane Anderson, Frederic Giron At an analyst briefing in Singapore on November 7, newly minted SingTel Group Enterprise CEO, Bill Chang, laid out his vision on how the group’s...

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Blog:IT Service Providers Will Soon Face Operating Model Mayhem

Several recent Forrester reports, including “Mobile Is The New Face Of Engagement,” have shown how new business success imperatives are pushing clients to change the way they leverage IT...

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Blog:Unisys Targets Changing End User Demographics Across Asia Pacific With Its Outsourcing Offerings

Launched earlier this year, Unisys’ People Computing initiative focuses on bringing a “people perspective” to its end user support and outsourcing service offerings. I recently...

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Report:Asset-Based IT Services Shift Service Vendors' Operating Models

Four Crucial Steps To Succeed With Asset-Based IT Services Offerings

Forrrester has previously described why the move to software asset-based offerings has been slow to date and what steps service vendors are increasingly taking in order to successfully grow their...

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For Sourcing & Vendor Management Professionals

Report:Software Asset Inventory, H2 2012

In July 2012, Forrester Research analyzed the software asset portfolios of 16 large global providers of IT services. During this process, Forrester received a total of 545 artifacts and...

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For Sourcing & Vendor Management Professionals

Report:2011 ASEAN IT Services Report

This document provides an overview of IT services within the ASEAN countries of Singapore, Malaysia, Philippines, Thailand, Indonesia, and Vietnam for vendor strategists. The report discusses market...

• Downloads: 56

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Blog:Asian Companies Will Give Outsourcing A Fresh Look In 2013

Forrester’s team of Asia Pacific (AP) analysts has just published its 2013 IT industry predictions in the IT Industry Disruptions Fuel Renewed Asia Pacific Market Growth report, which...

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Blog:Asia Pacific Tech Market To Grow By 4% In 2013

The Asia Pacific (AP) growth engine did not fire on all cylinders in 2012, leading Forrester to revise its IT purchases growth forecasts for the year. While Australia, South Korea, and several ASEAN...

For CIO Professionals

Report:Asia Pacific Tech Market Outlook For 2012

Demystifying The Tech Markets Of Asia And The Pacific

For most tech vendors, the Asia Pacific market is the new frontier — a region of fast growth, endless opportunity, and dynamic businesses unencumbered by the legacy technologies and practices...

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For Sourcing & Vendor Management Professionals

Report:PRC IT Services Report: 2010

This document provides early and accurate market size estimates for 2010 in China, including vendor rankings and activities, forecasts, and market trends for vendor strategists. The report is based...

• Downloads: 27