Forrester

For Application Development & Delivery Professionals

Report:It Ain't Personal; Get Up Close And Contextual

Supporting Relevant Digital Experiences In The Multichannel World

Organizations have long "personalized" their websites for customer segments. Now they need to go further, first by delivering the right experience to the right user at the right time and on the right...

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For Application Development & Delivery Professionals

Report:Four Questions Guide Web Mobile Content Management Plans

As consumers access online content on more devices — computers, smartphones, tablets, TVs, eReaders, and even gaming consoles — managing and delivering digital content has grown...

• Downloads: 821
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For Application Development & Delivery Professionals

Report:Harnessing The Convergence Of Customer Experience Management Solutions

C&C Pros Must Define The Role Of Content In The CXM Ecosystem

A new type of solution is emerging from a variety of content management, eCommerce, and marketing technology products. To manage cross-touchpoint customer experiences, vendors like Autonomy, Adobe,...

• Downloads: 948

For Application Development & Delivery Professionals

Report:The Forrester Wave™: Web Content Management For External Sites, Q2 2009

SDL Tridion, Interwoven, And FatWire Lead, While Microsoft Makes Inroads

Forrester evaluated 10 leading Web content management (WCM) vendors across approximately 115 criteria and found that SDL Tridion continues its leadership in enabling organizations to deliver...

• Downloads: 3271

For Application Development & Delivery Professionals

Report:Best Practices: WCM Adoption In External Web Sites

High-cost, resource-intensive Web content management (WCM) projects supporting external Web sites leave many organizations dissatisfied. While poor technology selection contributes to the...

• Downloads: 672