eCommerce

eCommerce refers to activities in which businesses — or consumers — use the Internet to identify supplies, select products and services, complete financial transactions, and/or obtain services. Delivery may occur online or outside of the Internet. Research coverage includes eCommerce platforms and technologies and mobile eCommerce.

4 results in Reports

  • B2B eCommerce
  • Home Networking
  • For Marketing Leadership Professionals

    Report:Media Trends: Time Spent On The Internet Continues To Grow

    Driven by the increasing availability of broadband, shift toward digital media, and prevalence of multitasking, time spent on the Internet continues to grow. However, all hours on the Internet are...

    • Downloads: 556
  • For Marketing Leadership Professionals

    Report:Service Providers' Product Strategists Have Left The Home Worker Market Segment Untapped

    Telcos, Cablecos, And ISPs Can Capitalize On Changing Consumer Work Trends

    Driven by economic changes like the rising cost of gas, social trends like work-life balance, and the proliferation of collaboration technologies, consumers are changing the way that they work....

    • Downloads: 332
  • For Marketing Leadership Professionals

    Report:The Real Cost Of Providers' Customer Service

    Three Ways To Improve Web Service For Your Customers — And Reduce Churn

    Poor customer service, especially low-cost Web-based service, is costing service providers customers. Service providers — including telephone companies, cable companies, and Internet service...

    • Downloads: 312
  • For Marketing Leadership Professionals

    Report:Selling High-Speed Service To The Broadband Have-Nots

    Conversion Relies On Solution-Based Marketing And Relationship Building

    Today, broadband households outnumber dial-up households in the online market. To expand the broadband market beyond the 57% of online households that already have a high-speed connection, marketers...

    • Downloads: 79