eCommerce

eCommerce refers to activities in which businesses — or consumers — use the Internet to identify supplies, select products and services, complete financial transactions, and/or obtain services. Delivery may occur online or outside of the Internet. Research coverage includes eCommerce platforms and technologies and mobile eCommerce.

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443 results in Reports

  • eCommerce Adoption
  • For eBusiness & Channel Strategy Professionals

    Report:Put Money Management At The Heart Of Digital Banking

    Vision: The Digital Money Management Playbook

    Digital money management capabilities have significantly progressed since the early days of account aggregation. But robust customer adoption has proved to be elusive for many firms. Unfortunately...

    • Downloads: 43
  • For eBusiness & Channel Strategy Professionals

    Report:Justify Investment In Digital Money Management

    Business Case: The Digital Money Management Playbook

    Many digital financial services executives are investing in digital money management for their retail and small business customers, but they struggle with the business case. To help eBusiness...

    • Downloads: 30
  • For eBusiness & Channel Strategy Professionals

    Report:Forrester Readiness Index: eCommerce, 2014

    ForecastView Spreadsheet

    Forrester's eCommerce Readiness Index (FRI) assesses 25 variables that give insights into 55 global markets. While there is no universal tool in selecting expansion opportunities, the Forrester...

    • For eBusiness & Channel Strategy Professionals

      Report:The Art And Science Of Retail eCommerce

      Executive Overview: The Retail eCommerce Playbook

      As retail eCommerce sales continue to explode, eBusiness executives must check all the boxes to ensure that they are not missing opportunities in this critical channel. This playbook provides...

      • Downloads: 1648
    • For eBusiness & Channel Strategy Professionals

      Report:Disrupting Finance: Digital Money Managers

      Startups Offer Users A Simple Way To Manage Money

      Digital money managers offer budgeting and cash management tools to the many people worldwide who need to manage their money but don't have the time, know-how, or inclination to actually do it....

      • Downloads: 161
    • For eBusiness & Channel Strategy Professionals

      Report:Five Global Marketplaces All Brands Must Know

      The Opportunities For Brand Owners On Amazon, eBay, MercadoLibre, Rakuten, And Tmall

      The global expansion process has changed substantially over the past five years, with eBusiness leaders no longer expanding internationally just by launching a series of direct-to-consumer websites....

      • Downloads: 177
    • For eBusiness & Channel Strategy Professionals

      Report:Forrester Research Online Retail Forecast, 2013 To 2018 (Western Europe)

      ForecastView Spreadsheet

      Online retail sales in Western Europe are growing at a compound annual growth rate (CAGR) of 11.5% over the next five years, with the highest growth coming from Southern Europe. Although a majority...

      • Downloads: 10
    • For eBusiness & Channel Strategy Professionals

      Report:The Evolution Of Global eCommerce Markets

      Vision: The eCommerce Globalization Playbook

      Global eCommerce is evolving — rapidly. Consumers around the globe are migrating online, with shopping increasingly becoming a key part of the online experience. Countries vary greatly in their...

      • Downloads: 1859
    • For eBusiness & Channel Strategy Professionals

      Report:Create Your Global eCommerce Road Map

      Road Map: The eCommerce Globalization Playbook

      eBusiness professionals with a global initiative often understand the potential opportunity in front of them, but may be unsure of how to capitalize on it. This report, the road map chapter for the...

      • Downloads: 217
    • For eBusiness & Channel Strategy Professionals

      Report:The Five Key Success Factors Of A Global eBusiness

      Strategic Plan: The eCommerce Globalization Playbook

      One of the questions that organizations launching a global eCommerce operation commonly ask is, "What are the common elements behind a successful global eCommerce strategy?" We can see that the...

      • Downloads: 177
    • For eBusiness & Channel Strategy Professionals

      Report:Take Your eCommerce Business Global

      Executive Overview: The eCommerce Globalization Playbook

      eCommerce revenues continue to climb around the globe: The US, Western Europe, and China alone will generate over $800 billion in online sales this year. Online shoppers do not have the same...

      • Downloads: 190
    • For eBusiness & Channel Strategy Professionals

      Report:Benchmarking B2B eCommerce Technology Investment And Initiatives

      Forrester partnered with Internet Retailer magazine to survey B2B eCommerce professionals and produce first-of-its-kind sell-side B2B eCommerce benchmarks. The survey developed detailed insights...

      • Downloads: 257
    • For eBusiness & Channel Strategy Professionals

      Report:China Online Retail Forecast, 2013 To 2018

      China Online Sales To Pass $300 Billion By 2014

      China is forecast to be the largest eCommerce market in the world and is leaving eBusiness professionals feeling dizzy. A few unique factors drive the massive growth in this market: Both the B2C and...

      • Downloads: 294
    • For eBusiness & Channel Strategy Professionals

      Report:Predictions 2014: The Year Of Digital Business

      Predictions For 2014 On Digital Strategy, Organization, Budgets, And Resourcing

      Digital business will become a reality in 2014. The question at the boardroom table isn't "Should we do digital?" That battle has been won. The key question now is "How?" As senior executives wrestle...

      • Downloads: 653
    • For eBusiness & Channel Strategy Professionals

      Report:Latin America Online Retail Forecast, 2013 To 2018

      Trends In Brazil, Argentina, And Mexico

      A number of events over the next few years will focus the world's attention on Latin America. From presidential elections across the region that are set to have a substantial impact on domestic and...

      • Downloads: 329
    • For eBusiness & Channel Strategy Professionals

      Report:Asia Pacific Online Retail Forecast, 2013 To 2018

      Trends In China, Japan, South Korea, India, And Australia

      The past decade has solidified the leading role that Asia Pacific plays in the global economy, and eCommerce is no exception. Our forecast outlines the magnitude of the opportunity in the region:...

      • Downloads: 466
    • For eBusiness & Channel Strategy Professionals

      Report:Forrester Readiness Index: eCommerce, 2013

      ForecastView Spreadsheet

      Forrester's ForecastView group undertook a 2013 study to assess eCommerce readiness among 55 global markets. While there is no universal tool in selecting expansion opportunities, the Forrester...

      • Downloads: 6
    • For eBusiness & Channel Strategy Professionals

      Report:Forrester Readiness Index: 2013 eCommerce Global Study

      A Quantitative Assessment Of The Global eCommerce Landscape

      When firms are evaluating global expansion, they need to consider more than just the countries' macroeconomic conditions or consumer market size. Consumer payment behavior, in-ground courier...

      • Downloads: 666
    • For Marketing Leadership Professionals

      Report:Understanding The Changing Needs Of Online Consumers In Asia Pacific, 2012

      Asia Pacific Technographics®

      For the past seven years, Forrester has been tracking consumers' online and offline behavior in Asia Pacific. As in recent years, this dedicated report helps companies understand the online and...

      • Downloads: 77
    • For eBusiness & Channel Strategy Professionals

      Report:The Five Key Success Factors Of Every eBusiness

      Strategic Plan: The Retail eCommerce Playbook

      One of the questions that organizations launching an eCommerce operation commonly ask is, "Are there common elements behind success?" With a decade of retail eCommerce behind us, we can see that...

      • Downloads: 709
    • For eBusiness & Channel Strategy Professionals

      Report:Rank Yourself With The eBusiness Maturity Model

      Assessment: The Retail eCommerce Playbook

      As retail companies evaluate their eCommerce opportunities, establishing a level set of their current strengths and weaknesses is essential. In 2008, Forrester introduced its proprietary eBusiness...

      • Downloads: 1215
    • For eBusiness & Channel Strategy Professionals

      Report:Four Steps To Your Agile Future

      Today's multichannel company faces enormous pressure to adapt to changing customer expectations and emerging competitive threats. Legacy channel-centric approaches and siloed organizations can no...

      • Downloads: 499
    • For eBusiness & Channel Strategy Professionals

      Report:Trends In India's eCommerce Market

      How Online Retail In India Is Evolving Differently From Other Major Markets

      India's eCommerce market is at an early stage but is expected to see huge growth over the next four to five years. Over the past 12 months, venture capitalists have invested heavily in India's...

      • Downloads: 685
    • For eBusiness & Channel Strategy Professionals

      Report:Trends 2012: eBusiness Operations And Customer Acquisition Benchmarks

      eBusiness Budgets Rise Again . . . And Will Continue To Grow

      eBusiness budgets rose again in 2011 and will keep rising in 2012. Why? Competition is heating up. The average eBusiness team is still maturing, and B2B firms increasingly are entering the eBusiness...

      • Downloads: 584
    • For eBusiness & Channel Strategy Professionals

      Report:Latin American Online Retail Forecast, 2012 To 2017

      A Look At eCommerce Growth In Brazil, Mexico, And Argentina

      Latin American online retail markets continue to intrigue eBusiness professionals around the world. As in years past, Brazil remains the leading market in Latin America: Online shopping extends to...

      • Downloads: 783