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For eBusiness & Channel Strategy Professionals
Vision: The Agile Commerce Playbook
Multichannel commerce is being reborn. Traditional ways of describing multichannel commerce no longer work because customers don't interact with companies from a "channel" perspective. Customers now...
- Downloads: 3677
For Application Development & Delivery Professionals
Welcome To The Era Of Agile Commerce
Traditional ways of describing multichannel commerce no longer work, because customers don't interact with companies from a channel perspective. Customers now use a rapidly evolving set of devices as...
- Downloads: 1045
For Customer Experience Professionals
In-Person Self-Service Moves From Dull Kiosks To Engaging Interactions
While most digital channels have experienced significant innovations over the past few years, in-person self-service still focuses on the same appliance that's been around for more than three...
- Downloads: 553