Forrester

For Application Development & Delivery Professionals

Report:Global, Industry, And Technology Forces Shape The ERP Landscape

Three key forces are reshaping the enterprise resource planning (ERP) market: the growing demands of global businesses; the increasing need for industry-specific functionality; and the expanding use...

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For Application Development & Delivery Professionals

Report:Choose The Right Mobile Development Solutions For Your Organization

Tools And Technology: The Mobile App Development Playbook

Traversing the mobile app development technology landscape is challenging — particularly due to the different native, hybrid, and web-based development approaches; the range of infrastructure...

• Downloads: 242
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For Application Development & Delivery Professionals

Report:Mobile Solution Architecture: User Authentication Is The Foundation Of Mobile Trust

Start Small And Keep An Eye On The Breadth Of Your Future Mobile Scenarios

User authentication is a key foundation of security for mobile apps — as it is for application security in general. Determining which authentication approach to use for your mobile solution...

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For Application Development & Delivery Professionals

Report:Navigate The Future Of CRM In 2013

Vision: The CRM Playbook

The only source of competitive advantage is the one that can survive technology-fueled disruption: an obsession with understanding, connecting with, serving, and delighting customers. But as...

• Downloads: 1982
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For Application Development & Delivery Professionals

Report:Mobile Feast Or Beggar's Banquet?

Landscape: The Mobile App Development Playbook

Enterprises are facing challenges with mobile enablement that are similar in many ways to technology challenges we've seen in the past — yet these challenges are coming with ferocity unlike...

• Downloads: 398
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For Application Development & Delivery Professionals

Report:The Future Of Mobile Application Development

Vision: The Mobile App Development Playbook

With more than 1 billion smartphones worldwide, and tablets numbering in the hundreds of millions, the scope of the mobile revolution rivals that of the move from monolithic systems to client/server...

• Downloads: 1368
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For Application Development & Delivery Professionals

Report:Forrsights: Winning Software Strategies

Unveiling The Software Strategies Of Top-Performing Companies

During November 2011 and December 2011, Forrester surveyed 2,438 software decision-makers across Canada, France, Germany, the UK, and the US to determine their spending priorities around software. To...

• Downloads: 97

For Application Development & Delivery Professionals

Report:Build Five-Star Mobile Apps

Processes: The Mobile App Development Playbook

There are hundreds of thousands of mobile apps out there, and they're all competing for the same mobile users. If you want to reach your customers with a custom mobile app, then you want to make sure...

• Downloads: 805
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For Application Development & Delivery Professionals

Report:Design Mobile Apps From The Outside In

Policy And Procedures: The Mobile App Development Playbook

This report outlines best practices in mobile app design that application development & delivery professionals can use to design great mobile apps. Customer expectations for mobile apps have never...

• Downloads: 3109

For Application Development & Delivery Professionals

Report:Building Mobile Apps? Start With Web; Move To Hybrid

Strategic Plan: The Mobile App Development Playbook

In the past year, we've handled more than 200 client inquiries regarding what technology approach best suits mobile app development needs. The most common question we field is: "Should we go with a...

• Downloads: 1857

For Application Development & Delivery Professionals

Report:Four Questions Guide Web Mobile Content Management Plans

As consumers access online content on more devices — computers, smartphones, tablets, TVs, eReaders, and even gaming consoles — managing and delivering digital content has grown...

• Downloads: 821
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For Application Development & Delivery Professionals

Report:The Mobile Imperative In Retail And Consumer Goods

Using Mobile Technologies To Enrich Enterprise Interactions With Associates And Consumers

Retail and consumer goods firms face exciting opportunities to deploy mobile apps to fix their age-old problems with shelf availability and to empower their field employees to transcend their...

• Downloads: 1694

For Application Development & Delivery Professionals

Report:Mobile Applications Will Empower Enterprise Business Processes

An Empowered Report: Harnessing Mobile Technology For Process Acceleration

Mobile applications for business use are receiving a great deal of attention from package application software vendors and considerable interest from business process professionals. But other than...

• Downloads: 1924

For Application Development & Delivery Professionals

Report:How Carphone Warehouse Uses Twitter And Social Media To Transform Customer Service

The Carphone Warehouse (CPW) is Europe's leading independent retailer of mobile phones and services, with more than 2,400 stores in nine countries. Because CPW's customers posted comments about...

• Downloads: 730