Forrester

For eBusiness & Channel Strategy Professionals

Report:Trends 2012: North American Insurance eBusiness And Channel Strategy

The Age Of The Customer Drives Four Insurance eBusiness Mega Trends

Four market forces are putting the squeeze on insurance eBusiness professionals in 2012. What should eBusiness and channel strategy executives be thinking about as they forge ahead this year? This...

• Downloads: 1105
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For eBusiness & Channel Strategy Professionals

Report:Tech Opportunities In The North American Insurance Industry

Emerging Technologies Spur New Insurer Thinking And New Vendor Applications

North American insurers are reorienting from business as usual, where actuaries and underwriter drive product creation and sales, to a "business-as-unusual" model in which insurers sell a customer...

• Downloads: 805

For Enterprise Architecture Professionals

Report:Emerging Technology Vendors That Insurance Enterprise Architects Should Watch In 2012

New Wave Of Vendors Bolsters Support Of Insurance Business Capabilities

Insurance enterprise architects are embracing their role in aligning technology and business strategies. In 2011, that alignment is even more important as insurers see markets firming as a result of...

• Downloads: 809

For eBusiness & Channel Strategy Professionals

Report:Trends 2011: North American Insurance eBusiness And Channel Strategy

Four Trends Dominate The Agendas Of eBusiness Executives

In 2010, US and Canadian insurers got a bounce back in their step. While the North American insurance industry may still not be dancing with joy, the outlook for the year ahead is a lot brighter than...

• Downloads: 1211

For eBusiness & Channel Strategy Professionals

Report:Tech Opportunities In North American Insurance IT Firms

Forrester Forrsights For Business Technology

Even in this seesaw economy, the insurance industry marches forward. Post-crash, insurers have dusted themselves off and are moving onward. Carriers are getting hipper and more creative in their...

• Downloads: 422

For Sales Enablement Professionals

Report:Banking And Insurance Key Security Technology Shopping Influencers

This data chart summarizes findings from Forrester's Enterprise And SMB Security Survey, North America And Europe, Q3 2009, regarding online and traditional media that influence the purchase of IT...

• Downloads: 4

For Sales Enablement Professionals

Report:Banking And Insurance 2010 IT Security Budgets And Spending

This data chart summarizes findings from Forrester's Enterprise And SMB Security Survey, North America And Europe, Q3 2009, regarding 2010 security budget and spending plans in the banking and...

• Downloads: 13

For Sales Enablement Professionals

Report:Banking And Insurance IT Security Roles And Responsibilities

This Data Chart highlights findings from Forrester's Enterprise And SMB Security Survey, North America And Europe, Q3 2009, regarding IT security roles and responsibilities within the banking and...

• Downloads: 10

For Sales Enablement Professionals

Report:Banking And Insurance Managed Security Services Buying Intentions

This data chart summarizes findings from Forrester's Enterprise And SMB Security Survey, North America And Europe, Q3 2009, regarding managed security purchasing intentions in the banking and...

• Downloads: 3

For Sales Enablement Professionals

Report:Banking And Insurance Security Priorities, Challenges, And Risks

This data chart summarizes findings from Forrester's Enterprise And SMB Security Survey, North America And Europe, Q3 2009 regarding IT security priorities, challenges, and risks for the banking and...

• Downloads: 5

For Sales Enablement Professionals

Report:Banking And Insurance Cloud Usage, Risk Perceptions, And Decision-Makers

Based on the 2009 Business Data Services hardware survey, this is a banking and insurance industry look at cloud computing and cloud storage usage, risk perceptions, and decision-maker data.

• Downloads: 7

For eBusiness & Channel Strategy Professionals

Report:Banking And Insurance Desktop/Laptop Buyers And Buyer Preferences

Based off the 2009 Business Data Services hardware survey, this data chart is a banking and insurance industry look at desktop/laptop buyers and buyer preferences.

• Downloads: 3

For eBusiness & Channel Strategy Professionals

Report:Banking And Insurance Business Continuity Practices And Investment Plans

A banking and insurance industry cut of the 2009 Business Data Services hardware survey for business continuity practices and investment plans.

• Downloads: 1

For Sales Enablement Professionals

Report:North American Insurance IT Spending In 2009

Despite Gloom, Most North American Insurer Budgets Remain Stable

The North American insurance industry is still plowing forward in an economy that fell completely off the rails during the third quarter of 2008. This year, insurers are tackling the impacts of a...

• Downloads: 745

For Sales Enablement Professionals

Report:IT Services: Banking And Insurance Service Provider Selection And Satisfaction Data

Data chart on IT services banking and insurance service provider selection and satisfaction data.

• Downloads: 2

For Sales Enablement Professionals

Report:IT Services: Banking And Insurance Services Budget Data

A data chart on IT services banking and insurance budget data.

For Sales Enablement Professionals

Report:IT Services: Banking And Insurance Services Sourcing Data

A data chart on IT services sourcing data in banking and insurance.

For Sales Enablement Professionals

Report:IT Services: Banking And Insurance Vendor Management Practices Data

Data chart on IT services vendor management data for banking and insurance industries.

• Downloads: 2

For Sales Enablement Professionals

Report:Target The Right Role In IT For Different Software Conversations

CIOs, executives in IT, and managers of IT are responsible for different types of initiatives and have different priorities. To have the most effective sales conversation, tailor your conversation to...

For Sales Enablement Professionals

Report:Telecom And Networks North American Insurance And Banking Contact Center Data

These data charts detail how the global recession has affected telecommunications spending and how contact center spending and support in banking and insurance are affected.

For Sales Enablement Professionals

Report:Telecom And Networks North American Insurance And Banking Budget Data

These data charts detail how the global recession has affected telecommunications spending and how budget spending and support in banking and insurance are affected.

For Sales Enablement Professionals

Report:Telecom And Networks North American Insurance Mobile Data

These data charts detail how the global recession has affected telecommunications spending and how enterprise mobility spending and support in banking and insurance are affected.

For Sales Enablement Professionals

Report:Demand Insights: Predictive Analytics In The Financial Services Sector

How IBM Helps Banks And Insurers Get The Business They Really Want

Banks and insurers do a great job acquiring customers, but they fall down when it comes to cross- and upselling other services. Few financial services institutions even know if the customers they...

• Downloads: 923

For Sales Enablement Professionals

Report:Hardware Tech Marketers Bank On The Small Financial Services Market

Not too long ago, IT hardware vendors banked on the business they got from financial services industry giants like Morgan Stanley, The Royal Bank of Scotland, and AIG. When the Wall Street bubble...

• Downloads: 196

For Sales Enablement Professionals

Report:Financial Services Security Has A People Problem

Technology Vendors Have To Prove How To Bridge The Gap To Different Roles

There aren't too many industries that know more about their customers than banks and insurance companies. But that information also puts them at a big disadvantage when it comes to keeping customer...

• Downloads: 344