Speakers
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Lewis P. Carbone
Author, ¿Clued In: How to Keep Customers Coming Back Again and Again¿
Experience Engineering
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Bill Doyle
Vice President, Principal Analyst
Forrester Research
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Catherine Graeber
Forrester Research
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Harley Manning
Vice President, Research Director
Forrester Research
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Ellyn A. McColgan
President, Distribution and Operations
Fidelity
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Justin Merickel
Finance Category Director
Yahoo!
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William J Ryan
Chairman of the Board
TD Banknorth
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Robert Salipante
President, Sun Life Financial U.S.
Sun Life Financial
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James P. Smith
Executive Vice President, Internet Services Group
Wells Fargo & Company
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Emily Edwards
SVP, Online Sales Marketing
Bank of America
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Elizabeth Stelluto Dunaier
SVP, Enterprise Marketing Communications
Charles Schwab
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Parrish Arturi
Senior Vice President, Electronic Channels, Fidelity Personal Investments
Fidelity Investments
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Katherine Claypool
Customer Experience Executive, eCommerce/ATM
Bank of America
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Philip Emmanuele
Assistant Vice President, Internet & Call Center Marketing
Allstate Corporation and Allstate Insurance
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Cliff Condon
Forrester Research
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Andrew Salesky
SVP, Client Web Services
Charles Schwab & Co.
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Renee Soulliard
VP, "USCIM" US Card Indirect Marketing
Capital One Financial Corporation
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Bruce D. Temkin
Vice President, Principal Analyst
Forrester Research
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Rowena Track
Senior Vice President, Web and e-Business Strategy & Solutions
TIAA-CREF Financial Services
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More Featured Speakers
Harold Heard, Jr., Citi Architect Technology and Engineering Group
Colin Henderson, CommunityLend Inc.
Richard Hren, SPSS
Jason Knight, Wesabe
Gaston Legoburu, Sapient - ITF08
Eben Miller, Autonomy Interwoven
Ed Terpening, Wells Fargo & Company
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Forrester Speakers
Tamara Barber, Data Analyst
Moira Dorsey, Vice President, Research Director
Bill Doyle, Vice President, Principal Analyst
Benjamin Ensor, Vice President, Research Director
Catherine Graeber, Vice President, Research Director
Peter Kim, Vice President, Research Director
Harley Manning, Vice President, Research Director
Kyle McNabb, Vice President, Research Director
Sucharita Mulpuru, Vice President, Principal Analyst
Christine Spivey Overby, Vice President, Principal Analyst
Mary Pilecki, Vice President, Principal Analyst
Ron Rogowski, Vice President, Principal Analyst
Brad Strothkamp, Principal Analyst
Geoffrey Turner, Principal Analyst
Shar VanBoskirk, Vice President/Principal Analyst
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