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Sponsors
To learn about sponsorship opportunities for this event, please email sponsorships@forrester.com or call +1 888.343.6786.
Platinum Sponsors
The global leader in interactive marketing services, Acxiom connects clients with their customers through deep consumer insight, powering effective and profitable marketing initiatives and business decisions. Our consultative approach spans multiple industries and incorporates decades of experience in consumer data and analytics, information technology, data integration and consulting solutions for effective marketing across digital, Internet, email, mobile and direct mail channels. Founded in 1969, Acxiom is headquartered in Little Rock, Ark., and serves clients around the world from locations in the United States, Europe and the Asia-Pacific.
Gold Sponsors
Autonomy Interwoven delivers the most comprehensive suite of marketing optimization and customer interaction solutions. Our unique Meaning Based Marketing approach produces highly personalized and profitable customer experience across all channels of communications. The world's leading corporate websites, media and ecommerce sites, including 9 of the top 10 brands, rely on Autonomy Interwoven.
www.liveperson.com/enterprise/industries/financial.asp
LivePerson is a leading provider of online conversion solutions. More than 5,000 customers use LivePerson's award-winning chat and click-to-call applications to maximize the business impact of the online channel. Blending proven technology with business rules, real-time analytics and comprehensive reporting, LivePerson's financial services solution advances online sales, marketing and service objectives. Learn how to transform your website from an information source to a revenue-generating transaction center, relationship-building channel and brand-reinforcing experience.
Sapient Interactive is the largest independent interactive agency in the world. No one helps the biggest brands attract, cross-sell and keep more customers than Sapient. We deliver better-than-expected returns via our award-wining international creative talent. Our intuitive technology pinpoints customer activity online and our unique, agile approach maximizes media spending.
Silver Sponsors
Aprimo is a leading provider of on-demand marketing software solutions that increase the efficiency and effectiveness of marketing organizations. Aprimo software manages online and offline marketing activities, financials, projects and assets, while improving execution of marketing campaigns and events for clients including: Adobe, Bank of America, Honda, Wal-Mart, and Warner Bros.
Backbase - The Ajax Company - is the leading provider of Ajax-based Rich Internet Applications. These Web 2.0 applications focus on Customer Engagement with Rich Dashboard for portals and self-service; Rich Forms for higher conversion rates; plus co-browsing & chat for user assistance. Customers include Vanguard, Visa, ING, ABN AMRO, Bank of America, GM, Motorola, Sony, Airbus, and many more.
ClairMail optimizes mobile phones for 2-way customer interaction using any device's existing messaging capabilities - enabling financial institutions to provide convenient, secure and on-demand mobile services to its customers with no new mobile phone software required. With ClairMail, financial institutions can give customers direct access to their accounts and can directly access their customers.
Covario, Inc. is the leader in paid and organic search services and solutions. The Covario portfolio provides global organizations with robust interactive and search marketing analytics solutions for paid search advertising and organic search engine optimization across the enterprise and throughout the channel. Covario enables complex and distributed organizations to control brand integrity, ensure budget transparency and deliver quantifiable results across business units, distribution channels and languages.
eStara e-commerce optimization services from ATG, comprised of Click to Call, Click to Chat, Call Tracking and Recommendations, are designed to deliver the right information at the right time. Available in a SaaS model, eStara services are proven to help banking, mortgage, insurance and brokerage companies increase conversions, reduce application abandonment, collapse call handling times and make the online experience more relevant for consumers.
Exstream Software, a subsidiary of HP, helps businesses worldwide produce relevant communications of all types for print/mail and online channels. Using Exstream¿s market-leading Dialogue enterprise document automation software, organizations get communications to market up to 85% faster, reduce document production costs up to 80%, and as much as triple customer response.
FatWire Software provides industry-leading web experience management (WEM) solutions that enable organizations to deliver a rich online experience to users and to simplify management of their web presence. FatWire is headquartered in Mineola, N.Y. and serves over 500 customers from offices in 10 countries.
iCrossing is a global digital marketing company that combines talent and technology to help world-class brands find and connect with their customers. iCrossing’s client base includes such recognized brands as Epson, Office Depot, Toyota and Travelocity. The company has 550 employees in 12 offices in the U.S. and Europe.
IMPAQT has redefined how companies succeed in their online efforts. Its Search Marketing tools and services include customizable applications, extensive campaign management experience, proprietary research and metrics providing performance indicators for search visibility, competitive analysis and forecasting. The company currently services Fortune 1000 corporations with data intensive Search Marketing needs.
inQ is unique in combining its chat technology delivered as an ASP, its own expert chat agents, and a pay-for-performance business model. Together, they ensure inQ stays focused on its mission: deliver revenue to its clients.
IntelliResponse is an award-winning technology helping organizations manage and answer high volume online questions from its website visitors. Unlike traditional website search tools that provide numerous responses, IntelliResponse delivers One Right Answer to each question. The visitor experience is greatly enhanced, messaging is targeted and consistent, and every interaction is captured and analyzed for marketing insight.
iProspect, the Original® Search Engine Marketing Firm, helps many of the world's most successful brands maximize their online marketing ROI through natural search engine optimization, pay per click advertising, online display advertising, shopping feed management, search leveraged public relations, global search engine marketing, Web analytics/attribution modeling, reputation management, and other services.
Jacada is a leading provider of unified service desktop and process optimization solutions that simplify and automate customer service processes. By bridging disconnected systems into a single, ¿intelligent¿ workspace, Jacada solutions create greater operational efficiency and increase agent and customer satisfaction. Jacada operates globally with offices in the United States, Europe and the Middle East.
Leadfusion, Inc. is an eMarketing software company serving financial service providers since 1995. Our software solutions are based upon customer-initiated actions, and have evolved from the leading online financial Web calculators into adaptive solutions that Capture, Cultivate, and Convert online leads. Over 300 financial institutions are utilizing Leadfusion solutions to attract, activate and convert Web site visitors, including eight out of the top ten banks, two of the top three insurance companies, and two of the top three Internet Service Providers.
Roundarch designs and implements digital experiences for the world’s largest organizations. Roundarch delivers web sites, rich web applications, mobile apps, social media applications, digital marketing campaigns and more for clients such as Avis, A&E, Hershey’s and the US Air Force. Roundarch’s unique blend of breakthrough experience design and enterprise-class technology implementation is perfectly suited for the most complex problems in the digital space. Roundarch has offices in Boston, Chicago and New York.
Siegel+Gale is one of the world¿s premier strategic branding companies. Since it was founded by Alan Siegel in 1969, the firm has applied the art and science of simplicity to create branding programs that have helped many of the world¿s best-known organizations excel.
Sparta Systems¿ TrackWise Customer Centric Process Management (CCPM¿) provides a fully configurable, out-of-the-box set of tools to define, implement and manage cross-organizational customer improvement initiatives such as Complaint & Issue Handling, Compliance Tracking, and First Contact Resolution Improvement - increasing customer loyalty and wallet share while realizing significant operational efficiencies.
Talisma is the leading Customer Interaction Management (CIM) software solution provider enabling organizations globally to deliver an exceptional online customer experience while dramatically increasing their efficiency and effectiveness. Talisma¿s customers include ADP, Aetna, AOL, Citibank, Dell, Fidelity, FiServ, Ford Credit, GE Money, ING Direct, Merrill Lynch, Microsoft, Siemens, and Sprint.
TeaLeaf gets you closer to your online customers by chronicling the details of every interaction - enabling businesses to better understand customer's experiences and gain insight as to why specific actions occurred.
Thunderhead enables financial institutions to streamline the creation of business communications, from customer correspondence to trade confirmations. Thunderhead has redefined the document generation market by providing a 100% standards-based platform that integrates easily with legacy systems, supports real-time and transactional content, and enables multi-channel output, improving customer interactions while maximizing efficiency.
Wipro Technologies is a global services provider delivering consulting and technology-driven business solutions that meet the strategic objectives of our clients. Wipro has 50+ `Centers of Excellence¿ that create solutions around specific needs of industries. Wipro has delivered innovative business and technology solutions leveraging latest technologies to leading Fortune 500 financial services organizations.
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