Read about the hot topics covered at Forrester's Business Technology Forum 2009 in the news and on the Web.
BusinessWeek Moving from Information Technology to Business Technology George F. Colony, CEO
CIO You Say IT, Forrester Says BT: What's the Difference? George F. Colony, CEO
ebizQ Three Lean Strategies For Business Process Improvement Clay Richardson, Senior Analyst
Think Customers: The 1to1 Blog Got "Transformation?" Natalie L. Petouhoff, Ph.D., Senior Analyst
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