Forrester: - Making Leaders Successful Every Day

Event Overview

Firms spend significant portions of their IT budgets on services from third parties. Those clients expect ¿ and often get ¿ lower costs for IT and telecom delivery, new ways to drive business value through IT and telecom deployment and innovation, as well as powerful advice and support for business decisions and business change.

But despite spending huge amounts of money on consulting, integration, outsourcing, and telecommunications services, many clients feel that they don't get the full value they need. This has led to a huge emphasis on RFP processes and due diligence ¿ down to requiring excruciating detail that has caused RFPs to become hundreds of pages long as well as scrupulous checks like interviewing each and every consultant placed on the client's project. But all of that extra effort hasn't made clients any more satisfied: Forrester's research shows no correlation between outsourcing satisfaction and formal sourcing strategies.

Buyers have long complained that their sourcing decisions haven¿t delivered business results. This comes from firms spending too much time over-engineering RFPs and not enough time on the "bookend" sourcing processes; i.e., upfront internal strategy and preparation, followed by daily provider governance and management once the contract is signed. Forrester's Services And Sourcing Forum 2007 will show executives how to ensure that their sourcing decisions drive improved business performance within their organizations.

Some of the specific content the conference will address includes:

• Sourcing strategy. In what business context should firms use third-party help, and what do firms need to do internally to prepare for those third-party relationships? How does using third-party services change a firm's business risk profile?
• Provider management. What are the right processes and metrics needed to make the most of third-party relationships?
• Global delivery. How is the continued evolution of offshore delivery affecting sourcing decisions, and how can firms stay on top of new delivery approaches?

Confirmed Speakers Include:

• Dirk Karl, General Manager and Chief Procurement Officer, ING
• Ralf Stalinski, CIO, Cognis
• Alastair Henderson-Begg, Global Head of Sourcing, Novartis
• Yuri Zaytsev, CIO, Swiss Re
• Ian Maginnis, VP Business Support Delivery, Kimberly-Clark
• Sean Pepper, Executive Director & Global Head of Commercial Vendor Management, ABN AMRO
• Peter Hall, Partner-Technology Practice, Wragge & Co
• Steven-James Stockdale, CIO, Arcandor (formerly Karstadt-Quelle)
• John Buscher, Senior Partner, TPI

Who Should Attend?

• Enterprise executives who drive technology investments and sourcing decisions.
• Sourcing strategy executives.
• CIOs and senior IT managers.
• IT procurement executives.
• Vendor management professionals.

Why Attend?

• Compelling keynote addresses from today's leading executives and IT leaders.
• Relevant breakout sessions with analysts.
• Peer-networking sessions with attendees.
• Best practices and timely case studies from senior IT executives.
• Technology solutions from leading technology vendors.