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Event Overview

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Today's IT Infrastructure & Operations (I&O) executives are tasked with conflicting requirements. On one hand, you need to streamline your operations by constantly consolidating IT assets and implementing more efficient infrastructure. Yet on the other hand, you must also expand your IT services and applications as your employees become more mobile and customers become more global. It's the classic conundrum of how to do more with less.

Forrester believes that core technologies such as virtualization, cloud computing, and automation tools will be a key part of your solution. The problem? The technology is the easy part. The real work is fundamentally transforming your organization and processes to reap the benefits of these technology changes. It's critical that you design your I&O team to better embrace managed services and shift to a more ITIL-oriented skill set.

Forrester's IT Infrastructure & Operations Forum will discuss and debate these challenges and give you the tools to modernize your IT infrastructure. This Event will focus on the key technology trends and best practices that you can use to transform your infrastructure and operations for better efficiency and alignment with your business.

Key issues that Forrester's IT Infrastructure & Operations Forum 2009 will address:

• Virtualizing infrastructure to transform your IT services. Virtualization goes well beyond just servers and hardware consolidation. Client, server, network, and storage virtualization create a change-ready foundation that allows you to rethink how you plan, build, and run your infrastructure. We'll also discuss new cloud-based offerings that are changing how you'll think about managed services for functions like hosting and disaster recovery. You'll receive a full 360-degree view of virtualization and hear about the emerging technologies and skills that will help you provide a more dynamic set of infrastructure services.


• Consolidating assets to transform your IT economics. Today's economic environment has thrust IT consolidation into the limelight. Centralizing IT assets into fewer branch offices and data centers, consolidating servers and desktops, and reclaiming unused storage space have become ongoing programs at many firms. But how do you maximize your consolidation efforts? We¿ll provide best practices, case studies, and financial models that ratchet up your business acumen and equip you with the tools to engage your IT and business leaders in productive IT consolidation projects.


• Automating processes to transform your I&O staff. I&O is moving beyond reactive tasks to focus on complex business requirements. Enter automation tools, which reduce time spent on mundane tasks and orchestrate your IT service management (ITSM) processes. But to really close the gap, savvy I&O organizations also use automation to transform skills by allowing their people to take on more complex strategy, business, and architecture functions. We'll demystify automation processes, provide a landscape of the tools, link automation to ITIL and ITSM, and provide guidance on maximizing your staff.

Who Should Attend?

The Forrester IT Infrastructure & Operations Forum examines the key issues for making IT I&O organizations successful and well-aligned with business objectives. This year¿s theme, "Transforming IT Infrastructure & Operations," addresses issues relevant to all technology professionals, but its content will focus most closely on these roles:

• IT Infrastructure & Operations professionals
• Enterprise Architecture professionals
• CIOs
• IT professionals involved in consolidation and virtualization projects, automating IT processes, building business continuity plans, and hiring and training the next generation of I&O professionals

Why Attend?

• One-on-one meetings with more than 15 Forrester analysts
• Compelling keynote addresses from today's leading executives and IT leaders
• Relevant breakout sessions with analysts
• In-depth discussions on emerging technology and operations trends with leading analysts and peers
• Peer-networking sessions with more than 200 attendees
• Best practices, trends, and predictions from innovative vendors and today's leading IT executives
• Technology solutions that target IT Infrastructure & Operations professionals

Referral Rewards Program

Registered attendees: Receive a $100 American Express gift card for each paying attendee that you refer.
FLB attendees: Receive one free hotel night for each paying attendee that you refer.

Email events@forrester.com or call +1 888.343.6786 to submit your referral for registration.