Forrester: - Making Leaders Successful Every Day

Event Overview

Now more than ever, executives say that customer experience is critical to how their firms compete. They're right: Forrester's research shows a high correlation between good customer experience and increased customer loyalty. Forrester's Customer Experience Forum 2010 will provide insights on how Customer Experience executives can succeed every day. Please continue to check back to this page for additional event information as we get closer to the event.

Who Should Attend?

This Forum is designed for the following roles:

• Customer Experience professional
• eBusiness and Channel Strategy professional
• Interactive Marketing professional
• Marketing Leadership professional
• Market Research professional

Why Attend?

• The quality of the Forrester keynotes. Presentations are backed by thousands of interviews with technology leaders, business executives, and vendors.
• Exclusive audiences. Forrester Forum attendees include executives from the highest organizational levels.
• Integration of organizational, technological, and business issues. Forrester Forums provide a comprehensive understanding of the challenges ahead and how your company can overcome them.
• One-On-One Meetings with Forrester analysts. Speak one-on-one with Forrester analysts about earning customer loyalty through great customer experiences.