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Many IT organizations continue to struggle with strategy alignment and demonstrating the value of IT to the business. The IT Balanced Scorecard is more than another metrics system; it's a strategic management and measurement system capable of driving an organization to breakthrough performance. Using the IT Balanced Scorecard creates a common language between IT and the business units, making it easier to align strategies and measure and communicate value. The four scorecard perspectives include:
- The IT value perspective focuses on alignment, value, and the IT budget.
- The user perspective focuses on delivering high-quality service.
- The operational excellence perspective focuses on optimizing IT processes.
- The future orientation perspective focuses on the human and organizational capital.
Who Should Attend?
- CIOs and their direct reports
- IT strategy planners
- IT directors and managers
- Enterprise architects
Why Attend?
- Presentations by Forrester Vice President and Principal Analyst and architect of the IT Balanced Scorecard, Craig Symons.
- Interactive sessions on IT Balanced Scorecard methodology, including strategy maps, cascading scorecards, and how to develop the right metrics.
- Examples of real IT balanced scorecards.
- Sessions by IT organizations that have implemented an IT Balanced Scorecard.
- A 100-page workbook of original Forrester Research on the IT Balanced Scorecard.
- The opportunity to share, learn, and network with other attendees and Forrester analysts.
To register or for more information, please contact events@forrester.com or +1 617.613.5905.
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