Wave Report

The Forrester Wave™: Social Depth Platforms, Q2 2015

The Seven Community Providers That Matter Most And How They Stack Up

June 22nd, 2015
Kim Celestre, null
Kim Celestre
Erna Alfred Liousas, null
Erna Alfred Liousas
With contributors:
Mary Pilecki , Mike Carpenter

Summary

In Forrester's 62-criteria evaluation of social depth platform (SDP) vendors, we identified the seven most significant software providers — Acquia, Jive, Lithium, Livefyre, Salesforce, Sprinklr, and Zimbra — in the category and researched, analyzed, and scored them. This report details our findings about how well each vendor fulfills our criteria and where they stand in relation to each other to help B2C marketing professionals select the right partner for their social depth community platform.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($2995).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.