Wave Report

The Forrester Wave™: ECM Transactional Content Services, Q3 2015

Our Evaluation Of 10 ECM Vendors And How They Stack Up

July 15th, 2015
Craig Le Clair, Vice President, Principal Analyst
Craig Le Clair Vice President, Principal Analyst
With contributors:
Cheryl McKinnon , Elizabeth Cullen , Leslie Owens , Diane Lynch

Summary

In Forrester's 26-criteria evaluation of enterprise content management (ECM) transactional content services vendors, we identified the 10 most significant software providers — EMC, HP, IBM, Laserfiche, Lexmark Enterprise Software, M-Files, Newgen Software, OnBase by Hyland, OpenText, and Unisys — in the category of transactional content management. This Forrester Wave™ evaluation details our findings about how well the vendors fulfill our criteria and where they stand in relation to each other to help enterprise architecture (EA) professionals select the right partner to manage their firm's transactional content.

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