Trends Report

What's New With Customer Feedback Management Vendors

A CX Pro's Guide To The Evolved VoC Vendor Landscape, 2015

March 20th, 2015
Maxie Schmidt, VP, Principal Analyst
Maxie Schmidt VP, Principal Analyst
With contributors:
Harley Manning , Dylan Czarnecki

Summary

In the past year, the already-dynamic customer feedback management (CFM) market has further evolved, requiring customer experience (CX) professionals to navigate a changed vendor landscape. This report will give CX pros the crucial insights they need to understand their CFM options.

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