Best Practice Report

Use Data From The Industrial Internet Of Things To Deliver Customer-Centric Business Models

A Great Physical Product Is No Longer Enough, So Manufacturers Are Turning To IoT To Build New Connections With Their Customers

April 17th, 2024
Paul Miller, Vice President, Principal Analyst
Paul Miller Vice President, Principal Analyst
With contributors:
Pascal Matzke , Hannah Jachim , Rachel Birrell

Summary

There are many advantages to turning a machine into a connected machine using internet-of-things sensors, edge or cloud computing, wired or wireless connectivity, and even AI and machine learning. From providing visibility into what a distant machine is doing to delivering equipment-as-a-service business models, many of the enabling technologies are similar. This report helps business and technology leaders understand how different connected-machine use cases change product manufacturers, their customers, and their broader partner ecosystems.

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