Trends Report

Lessons From The Forrester Wave™: MSSPs, North America, Q3 2016

The Characteristics Of Successful And Unsuccessful MSSP Engagements

February 28th, 2017
Jeff Pollard, VP, Principal Analyst
Jeff Pollard VP, Principal Analyst
Claire O'Malley, null
Claire O'Malley
With contributors:
Christopher McClean , Trevor Lyness , Peggy Dostie

Summary

Despite the relative maturity of the managed security services provider (MSSP) market, customers and vendors far too often fail to sync up as true, successful partners. This report delves into the lessons learned from these less-than-successful engagements and explores common characteristics of the best MSSP relationships. The result is a clear set of tactics to help security leaders maximize their MSSP success.

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