Best Practice Report

Bridge The IT/OT Divide To Win With Smart Manufacturing

For Industry 4.0 Strategy Success, Empower Technology And Operations Teams To Work Together

July 24th, 2019
Paul Miller, Vice President, Principal Analyst
Paul Miller Vice President, Principal Analyst
With contributors:
Renee Taylor-Huot , Christopher Voce , Diane Lynch

Summary

Computing in the office and on the factory floor have been different for decades. Different teams have managed different technologies in different ways for different reasons. But as manufacturing organizations undergo their digital transformation and as technology that resembles traditional IT becomes an increasingly critical component of operational technology (OT) stacks, this separation is becoming a problem. Infrastructure and operations (I&O) professionals and their OT counterparts must understand not only how best to integrate the technology but also how to navigate the organizational and process changes.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.