Best Practice Report

Decipher Infrastructure Automation With Forrester’s Framework

January 28th, 2019
Naveen Chhabra, Principal Analyst
Naveen Chhabra Principal Analyst
With contributors:
Glenn O'Donnell , Chris Gardner , Andras Cser , Gordon Barnett , Joseph Blankenship , Craig Le Clair , Lauren Nelson , Dave Bartoletti , Jenny Thai , Amanda Lipson

Summary

The impact of automation on companies’ efforts to win, serve, and retain customers is unquestionable. However, it can be difficult for infrastructure and operations (I&O) professionals to determine how different types of infrastructure automation relate to one another, where they might be able to reuse certain technologies, and how best to rationalize their portfolios. Using nine key dimensions, Forrester compares 10 types of infrastructure automation in this report. Use this information to rationalize your portfolio and evolve your operating model.

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