Trends Report

Three Digital Experience Trends To Watch In 2012

January 9th, 2012
Vidya Drego, null
Vidya Drego
With contributors:
Ron Rogowski , Amelia Sizemore

Summary

Forrester identified three trends from 2011 that will dramatically affect the way companies design and deliver digital customer experiences. This report highlights those trends, the companies that are leveraging them today, and the impact they will have in 2012 and beyond.

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