Trends Report

ECM Requires Investment: Five Key Elements To Include In Your Business Case

December 3rd, 2021
With contributors:
Srividya Sridharan , Fayzan Sabri

Summary

Enterprise architects play a central role in business case development by establishing clear goals, desired benefits, risks, and capacity gaps when requesting the financial investments they need to proceed. Checklist five elements of a business case before asking senior management for a “go” or “no go” decision on a content management investment.

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