Business Process Professional

Get the tools and insight you need to:
Business Process Professional
  1. Adopt BPM, Lean, and Six Sigma to deliver business outcomes. 
  2. Drive change in customer-facing, operational, and administrative processes using business technologies.
  3. Register NowDeliver information across business processes to drive decisions.

Featured Research

Three Fundamentals Of BPM Governance

by Alexander Peters, Ph.D.
with Connie Moore, Derek Miers, Andrew Magarie

Large, cross-functional business process management (BPM) programs cannot function without well-designed governance, undertaken with substantial involvement from business stakeholders and process owners. The BPM governance process defines the roles, responsibilities, and formal relationships required for a BPM program to succeed.

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Featured Teleconference

Prepare For The Challenges Of Business Change Management

Date: Thursday, December 15, 2011

Presented by: Claire Schooley

Agenda:

  • Why Change Management Is So Important Today
  • Reasons Companies Struggle With Change Management And Suffer Many Failures
  • The Secret Sauce Of Change Management
  • Key Best Practices For Success
  • Best Metrics To Measure Success Of Change Initiative

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Consulting

Business Process & Applications professionals face a barrage of requests to deploy new functionality, reduce IT costs, and improve efficiencies.

Forrester works with professionals like yourself to help:

  • Optimize your CRM deployment.
  • Build a long-term applications strategy.
  • Boost your business process management strategy.

Contact us for more information.