About Forrester
Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.

James serves Infrastructure & Operations Professionals, providing insights and best-practice use of emerging infrastructure technology and services trends, including cloud computing (IaaS and public and private clouds), strategic rightsourcing, infrastructure consolidation, and application-specific infrastructure optimizations. James is the author of best-practice analysis on maturing your virtualization practices, building a cloud computing consumption strategy, and optimizing website infrastructures for blazing-fast performance. He also advises clients on IT's role in business empowerment and HERO enablement.
James has more than 20 years' experience in the industry, having served as a reseller, vendor strategist, chief marketing officer, journalist, and analyst for companies including Autodesk, Azul Systems, Gartner, Rockwell International, and Sun Microsystems.
He is a frequent speaker at industry, corporate, educational, and Wall Street events and has guest lectured at leading business schools. James has been named the top cloud computing analyst by Web Hosting Industry Review (2009) and Apollo Research (July to September 2010). He is also the 2011 recipient of the Forrester Bill Bluestein Award, given to the analyst whose body of work continually inspires our clients and guides their decisions to be great.
Working out of Silicon Valley, James holds a master's degree from the Annenberg School of Communications at the University of Southern California and a bachelor's degree from the University of North Texas.
Early in 2011, Forrester made a series of predictions about the future of cloud computing for that year. With 2012 now upon us, it's time to evaluate last year's predictions and introduce new pr...
True cloud services all use some mode of multitenancy — the ability for multiple customers (tenants) to share the same applications and/or compute resources. It is through multitenant arch...
A growing number of public infrastructure-as-a-service (IaaS) clouds are coming to market that share the same underlying capabilities, technologies, and interfaces. Rather than build their cloud...
Cloud adoption, particularly of infrastructure-as-a-service (IaaS), is still in the early-adopter phase, and as a result there are no set industry standards. For IT infrastructure and operations...
With interest in and priority for investment in cloud rising, concern and challenges remain regarding what is (and isn't) a cloud computing service and which options are safe, mature choices. To...
After two years of concerted effort to engage enterprises in a dialogue about cloud computing, IBM has delivered substantive solutions based on these discussions. Its offerings are a cross-busin...
Time-to-deployment means time-to-revenue for most ISVs today, and reducing deployment complexity can be the difference between making your quarterly numbers or not. ISVs can now address time-to-...
The Associated Press (AP), the world's oldest and largest news cooperative, provides up-to-the-minute reporting that is seen or heard by nearly half the world's population. However, changes in h...
Ten gigabit per second Ethernet (10 GbE) represents the next level of enterprise network bandwidth, with vendors hyping it as the next great capability. But as an IT infrastructure and operation...
Over the next 10 years, three sets of forces will change the relationship of business, technology, and the IT organization. Technologies that are increasingly easy to acquire and use will empowe...
It’s all too easy for CIOs and IT departments to build a strategy around any new technology area that is focused on delivering lower IT costs and greater operational efficiency. However, t...
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