Forrester

For Security & Risk Professionals

Tool:Many Information Workers Use Do-It-Yourself Technology

For Sourcing & Vendor Management Professionals

Report:APeJ IT Services Report: 2010

This document provides vendor strategists with an overview of the IT services market in APeJ in 2011. The research is based on interviews with key MNCs and local vendors in the Asia Pacific IT...

• Downloads: 39

For Application Development & Delivery Professionals

Tool:Forrester Checklist: When Considering Informal Learning Approaches

For Application Development & Delivery Professionals

Tool:Mobile Development Popularity Is Now On Companies' Radar More Than Ever

For Sales Enablement Professionals

Tool:Customers' SaaS Implementation Models

For CIO Professionals

Report:Assess The Capabilities And Impact Of Your Social Business And Collaboration Toolkit

Assessment Framework: The Social Business And Collaboration Playbook

Companies have been investing in collaboration tools for 15 years or more, yet email is still the most commonly used tool. New social tools that dramatically improve the flow of information and...

• Downloads: 391

For Security & Risk Professionals

Report:eDiscovery Market Consolidation Continues Its Steady March

How Mergers And Acquisitions Will Impact Your eDiscovery Strategies

Organizations struggle to keep up with eDiscovery demands and are burdened by a proliferation of point products. Navigating the eDiscovery marketplace isn't trivial, and many enterprises report...

• Downloads: 360

For Enterprise Architecture Professionals

Client Inquiry:The Relationship Between Text Analytics And CSR Data Entry

I'd like to know more about how text analytics works in the context of "reading" CSR rep typed-in comments when customers call in with issues. How does text analytics fit into a data strategy?

For Application Development & Delivery Professionals

Report:Build An Agile BI Organization

Organization: The Business Intelligence Playbook

Earlier-generation business intelligence (BI) support centers — organized along the same lines as support centers for all other enterprise software — fall short when it comes to taking...

• Downloads: 1320

For Application Development & Delivery Professionals

Tool:Some Leading LMS Vendors

For CIO Professionals

Report:SlideShare Ties Conferencing To Millions Of Slides

More Than A Million Shared Slides Get An Audio And Video Facelift; Consumerization Gets Another Injection; IT Gets Another Vendor To Track

Why does the world need yet another webconferencing vendor? Because the existing solutions don't deliver all the value that your employees crave at a price you can afford. SlideShare has answered the...

• Downloads: 170

For Application Development & Delivery Professionals

Report:Cloud Computing Brings Demand For Elastic Application Platforms

EAPs Ease Delivery Of Elastic Apps, Smoothing A Path To Cloud's Benefits

Promises that cloud computing can save money and reduce time-to-market by automatically scaling applications (either up or down) oversimplify what it takes to develop application architectures to...

• Downloads: 1182

For Application Development & Delivery Professionals

Tool:Forrester Wave™: Open Source Business Intelligence, Q3 '10

For CMO Professionals

Report:Predictive Analytics Revolutionize Marketing Mix Planning

Landscape: The Marketing Mix Optimization Playbook

Marketing mix modeling is no longer just a tool for consumer packaged goods (CPG) marketers to measure the effect of traditional marketing on overall sales. Today, marketing mix modeling can help all...

• Downloads: 608
• Comments: 2
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For Sourcing & Vendor Management Professionals

Report:Market Overview: IT Services In China, 2013

Businesses Now Have More Options To Drive Competitive Differentiation In China

China has entered a new phase of economic development, driven by government focus on expanding the domestic market. This transition will have a significant impact on private and public organizations...

• Downloads: 111

For Sales Enablement Professionals

Tool:Customers' IaaS Implementation Models

For CIO Professionals

Tool:Collaboration Investments Are Closely Aligned With Business Goals

For CIO Professionals

Tool:The Top 10 Services Vendors In 2010 And 2020

For Security & Risk Professionals

Tool:Multiple Teams Contribute To Establishing Retention Management Policies

For Application Development & Delivery Professionals

Report:Best Practices: Next Best Action In Customer Relationship Management

Boost ROI In Multichannel Sales, Marketing, And Customer Service

Many customer relationship management (CRM) and business process professionals have implemented next-best-action technologies to improve customer retention, boost upsell and cross-sell, and enhance...

• Downloads: 1567

For Application Development & Delivery Professionals

Report:Trends In Aligning Business Process And Master Data Management Initiatives

These data charts present the results of Forrester's 2011 Process Data Management Online Survey.

• Downloads: 87

For Security & Risk Professionals

Report:The Pains, Pitfalls, And Potential For Records Management In 2011

Forrester Research And ARMA International Records Management Online Survey, Q3 2010

Successful records management helps your organization comply with regulatory requirements, ease eDiscovery burdens, and meet information governance objectives. In pursuit of these goals, nearly...

• Downloads: 699

For CIO Professionals

Report:Voice And Messaging Are Not Dead

Prepare For The Implications Of Over-The-Top Communications

Telecom carriers' core revenue base, voice and messaging, is under attack from the over-the-top (OTT) business model. Given the financial importance of voice and messaging revenues for carriers, they...

• Downloads: 237
• Rating:

For Security & Risk Professionals

Report:Q&A: Answers To Your Top Questions About Cloud-Based Records Management

In the wider context of the rapid adoption of a variety of cloud-based applications, enterprise adoption of software-as-a-service (SaaS) or hosted records management (RM) remains limited. While cost,...

• Downloads: 256

For Enterprise Architecture Professionals

Client Inquiry:Google Search And Data Privacy

Our scientists/researchers are putting sensitive searches in to Google's search engine. We are concerned that Google may be able to track search results and might sell the information. How does...