Forrester

For CIO Professionals

Report:The State Of Workforce Technology Adoption: Global Benchmark 2012

Strategic Planning Forrsights For CIOs

CIOs are responsible for the technology tools and services that make employees productive and successful at work. Too often, the CIO organization must make decisions about devices, software licenses,...

• Downloads: 229

For CIO Professionals

Report:The Big Deal About Big Data For Customer Engagement

Business Leaders Must Lead Big Data Initiatives To Derive Value

As consumers use multiple touchpoints to obtain information, exchange reviews, and purchase products and services, organizations are struggling to better integrate systems and leverage social...

• Downloads: 2014
• Comments: 3
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For CIO Professionals

Report:Enable Workplaces Of The Future, Now!

Flexible Work And Cowork Redefine Workplace Diversity

If you haven't heard the latest office gossip, you might want to figure out why. As workers increasingly work from home, a coffee shop, a public library, the train, or one of the new coworking...

• Downloads: 145
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For CIO Professionals

Report:Consumerization Will Erase Boundaries Between Corporate And Consumer Technology Markets

Vendor Strategists Must Overhaul Business Units And Products Aimed At Information Workers

Execs plotting new information and communications technology (ICT) products and services face changing information worker behaviors driven by five innovations that empower users to provision and use...

• Downloads: 837

For CIO Professionals

Report:New Dynamics Shape IT Services Spending

Changes Will Accelerate Over The Next 24 Months

The IT services industry is in the middle of a fundamental transformation of who it sells to, what services it sells, and how it delivers those services. Upstart vendors specializing in new...

• Downloads: 367
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For CIO Professionals

Report:Defining The Boundary Between Business Tech Buying And Consumer Tech Buying

Understanding Who Chooses And Who Pays For Devices That Span Business And Personal Tasks

The spreading bring-your-own-device (BYOD) phenomenon has created a more complex landscape of tech buying. But traditional divisions between consumer tech purchases and business tech purchases still...

• Downloads: 179

For CIO Professionals

Survey:Forrsights Workforce Employee Survey, Q4 2012

A quick look into the survey: This forward-looking market research study of technology information workers details device usage, bring-your-own-device prevalence, phone and Internet, PC application...

For CIO Professionals

Report:Mobile Is The New Face Of Engagement

CIOs Must Plan Now For New Systems Of Engagement

By 2016, smartphones and tablets will put power in the pockets of a billion global consumers. Mobile is not simply another device for IT to support with a shrunken website or a screen-scraped SAP...

• Downloads: 3644
• Comments: 3
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For CIO Professionals

Survey:Forrsights Workforce Employee Survey, Q4 2011

Forrester's Forrsights Workforce Employee Survey, Q4 2011, was fielded to 9,912 technology end users located in Australia, Brazil, Canada, China, France, Germany, India, Indonesia, Japan, Malaysia,...

For CIO Professionals

Report:Assess Your Mobile Engagement Maturity

Assessment: The CIO's Mobile Engagement Playbook

CIOs, as the leaders driving technology strategy, must develop a mobile engagement strategy that embraces the needs of customers, partners, and employees. Don't get bogged down in the minute details...

• Downloads: 386

For CIO Professionals

Report:Info Workers Using Mobile And Personal Devices For Work Will Transform Personal Tech Markets

Many Workers Use Multiple Devices And Spend Their Own Money For Work Tech

The rise of mobile devices and broadband Internet access at home are driving new behaviors by information workers. Our surveys of almost 10,000 global information workers and 2,300 IT hardware...

• Downloads: 836
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For CIO Professionals

Report:Forrsights: The Macro Trends Shaping The Tech Industry This Decade

Emerging Opportunities And Imperatives For An IT Industry In Transformation

Rather than quietly maturing into middle age as it enters its seventh decade, the information and communications technology (ICT) industry is continuing to evolve rapidly. The ICT landscape is roiled...

• Downloads: 1084

For CIO Professionals

Report:Big Data Adoption Trends In Asia Pacific: 2013 To 2014

The maturity and sophistication of existing data warehousing (DW) implementations across the Asia Pacific (AP) region has been variable, to say the least. If the hype around big data is to be...

• Downloads: 339
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For CIO Professionals

Tool:Forrester Wave™: Smart Process Applications, Q2 '13

For CIO Professionals

Survey:Forrsights Workforce Employee Survey, Q2 2012

Forrester's Forrsights Workforce Employee Survey, Q2 2012, was fielded to 4,982 information workers located in Canada, France, Germany, the UK, and the US from SMB and enterprise companies with 20 or...

For CIO Professionals

Report:2013 Mobile Workforce Adoption Trends

More BYOD, More Devices, More Mobility, More Apple

Have we hit peak bring-your-own-device (BYOD)? Which apps are most important on smartphones? How many employees are interested in Windows tablets? Do employees use mobile devices for work more at...

• Downloads: 795
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For CIO Professionals

Report:Framing The Business And IT Impact Of Mobile And Remote Work

Business Leaders Must Focus On People, Technologies, And Facilities Management

With two-thirds of the North American and European workforce reporting that they work outside a corporate office at least occasionally during a month, it's imperative that business leaders initiate...

• Downloads: 637

For CIO Professionals

Report:The Forrester Wave™: Activities Streams, Q2 2012

The Five Top-Of-Mind Streams And How They Stack Up

In Forrester's first 19-criteria evaluation of activities streams vendors, Forrester identified the five significant players — Neudesic Pulse, Salesforce Chatter, Socialcast by VMware...

• Downloads: 507
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For CIO Professionals

Report:Benchmarking Mobile Engagement: Consumers And Employees Outpace CIOs' Readiness

Benchmark: The CIO's Mobile Engagement Playbook

Are you ready to serve your mobile customers on the device of their choice? Have you anticipated what apps they need next? And for employees, which apps are most important on smartphones? How many...

• Downloads: 134
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For CIO Professionals

Report:What India's 12th National Five-Year Plan Means For ICT Vendors

Aligning Strategies With Key Government Priorities Is The Key To Success

The Indian public sector is an extremely difficult market for IT vendors due to its extended business cycles and high levels of diversity, hypercompetition, bureaucracy, and procurement complexity....

• Downloads: 176
• Comments: 3
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For CIO Professionals

Report:Voice And Messaging Are Not Dead

Prepare For The Implications Of Over-The-Top Communications

Telecom carriers' core revenue base, voice and messaging, is under attack from the over-the-top (OTT) business model. Given the financial importance of voice and messaging revenues for carriers, they...

• Downloads: 212
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For CIO Professionals

Tool:Forrester Wave™: Activities Streams, Q2 '12

For CIO Professionals

Report:Industry Contexts And Constraints Diversify Approaches To Bring-Your-Own-Technology

Pharmaceuticals, High-Tech, Professional Services, And Education Will Lead BYOT Adoption In The Coming Years

This report examines how and why bring-your-own-technology (BYOT) varies across 20 industries. BYOT will remain a thorny issue for CIOs in every industry, geographic region, and company size over the...

• Downloads: 251

For CIO Professionals

Report:Mobile Is The New Face Of Engagement: An Executive Summary

This report summarizes the 28-page Forrester report "Mobile Is The New Face Of Engagement." By 2016, smartphones and tablets will put power in the pockets of a billion global consumers. However,...

• Downloads: 1581
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For CIO Professionals

Report:The Hybrid² Integration Challenge

CIOs Are Juggling Heterogeneous Integration Silos And Cloud Apps

As current application environments get more complex and heterogeneous, the respective data and application logic is spread across a multitude of different environments — both on premises and...

• Downloads: 198
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