Forrester

For Infrastructure & Operations Professionals

Report:Use Context To Drive A Seamless UC&C Service Layer

Vision: The Communications And Collaboration Infrastructure Playbook

Increasing consumerization of IT and advances in both cloud technologies and deployment models tremendously affect the enterprise not simply on how we communicate but where, when, and on what kind of...

• Downloads: 170

For Infrastructure & Operations Professionals

Report:Build A Corporate App Store Into Your Workforce Computing Strategy

I&O Should Manage Mobile Complexity Through A Corporate App Store

Today, employees are using personally owned smartphones and tablets at work, and firms are leveraging an array of mobile applications to interact with employees, customers, partners, and suppliers....

• Downloads: 346
• Rating:

For Infrastructure & Operations Professionals

Report:Develop Your Workforce Computing Balanced Scorecard

Performance Management: The Workforce Enablement Playbook

This report outlines Forrester's solution for developing effective metrics to measure the performance of your workforce computing initiatives. Identifying and implementing a comprehensive, relevant...

• Downloads: 122

For Infrastructure & Operations Professionals

Report:How To Connect Your Mobile Workforce To Cloud-Based Email

Interest in cloud-based email is mounting as pressures for IT infrastructure and operations professionals (I&O) to manage and secure smartphones and tablets for an increasingly mobile workforce are...

• Downloads: 359
• Rating:

For Infrastructure & Operations Professionals

Tool:Mobility Services And Cloud-Based Delivery Models Are A Focus For Many Enterprises

For Infrastructure & Operations Professionals

Report:Redefine Your Mobile Policy To Empower Workers

Policy And Procedures: The Mobile Security And Operations Playbook

This report outlines the policy recommendations of Forrester's solution for security and risk (S&R) and infrastructure and operations (I&O) executives working on mobile and security...

• Downloads: 2828

For Infrastructure & Operations Professionals

Report:Social Enterprise Apps Redefine Collaboration

Businesses need better productivity tools to equip information workers to be successful. To date, firms have invested in a menagerie of tools — email, instant messaging (IM), voice over...

• Downloads: 1065
• Comments: 2

For Infrastructure & Operations Professionals

Report:Habitat For Engagement: Unleash Workforce Potential With Agile Enablement

Vision: The Workforce Enablement Playbook

This report outlines the vision of Forrester's solution for infrastructure and operations (I&O) executives responsible for "end user computing" — the delivery and support of technology and...

• Downloads: 68

For Infrastructure & Operations Professionals

Report:Executive Spotlight: Top Priorities For IT Infrastructure & Operations Leaders, 2H 2011

Insights From The Forrester IT Infrastructure & Operations Council

Every six months, Forrester fields a survey to members of its IT Infrastructure & Operations (I&O) Council to ascertain their top priorities for the following six months. Forrester's I&O Council...

• Downloads: 915

For Infrastructure & Operations Professionals

Report:Building The Business Case For A Bring-Your-Own-Device (BYOD) Program

Business Case: The Workforce Enablement Playbook

This report outlines Forrester's guidance for developing a business case to justify a BYOD program to support your workforce computing strategy. Supporting the growing number and increasing diversity...

• Downloads: 769

For Infrastructure & Operations Professionals

Report:Navigating Diversity In Operating Systems And Browsers

Heterogeneity Is Here — And Mobility Is Driving It Further

Infrastructure and operations (I&O) professionals face a splintered landscape of operating systems (OSes) and browsers, which complicates investment decisions tied to what they deploy and support for...

• Downloads: 106
• Rating:

For Infrastructure & Operations Professionals

Tool:Emerging IT Interest In Using As-A-Service, Pay-As-You-Go Delivery Models

For Infrastructure & Operations Professionals

Report:How Vendors Will Accelerate The Move To Enterprise Mobility In Asia Pacific

Increasing smartphone penetration and a growing number of mobile workers are making mobility strategies an imperative for Asian enterprises. To capture growing corporate demand for enterprise...

• Downloads: 525

For Infrastructure & Operations Professionals

Report:People Are Bringing Macs To Work — It's Time To Repeal Prohibition

An Empowered, Laissez -Faire Approach Will Forestall Insurrection

Mac users are drinking furniture polish in back hallways, getting their fix from fellow bootleggers who have blazed the trails around IT's prohibition. End user computing professionals steeped in two...

• Downloads: 734

For Infrastructure & Operations Professionals

Report:Build A Road Map For Workforce Computing

Road Map: The Workforce Enablement Playbook

This report outlines Forrester's solution to help IT infrastructure and operations (I&O) leaders develop their five-year technology road map for workforce computing. This is important because into...

• Downloads: 105
• Rating:

For Infrastructure & Operations Professionals

Report:Create A Habitat Of Technology Engagement And Enablement For Your Workforce

Executive Overview: The Workforce Enablement Playbook

BYOD. BYOPC. Consumerization. These are the words that send shivers down the spines of infrastructure and operations (I&O) professionals responsible for "end user computing" in their companies....

• Downloads: 73

For Infrastructure & Operations Professionals

Report:Managing Information Security In BYOT Environments In Asia Pacific

I&O Professionals Need The Right Policies, Technologies, And Skills To Secure Enterprise Data

Employees are rapidly embracing personal devices, consumer software, and public cloud services for work to increase personal productivity and efficiency, a trend that Forrester refers to as...

• Downloads: 93

For Infrastructure & Operations Professionals

Report:The Rise Of Wannabe And Maverick Mobile Workers

An Empowered Report: How Vendors Will Meet The Requirements Of Emerging Segments Of Mobile Workers

Enterprise mobility momentum continues to grow, evidenced by increased corporate support for a broad array of smartphones; expanding support of mobile applications for employees, customers, partners,...

• Downloads: 713

For Infrastructure & Operations Professionals

Report:Corporate Desktop Operating System And Browser Trends, Q2 2010 To Q2 2011

I&O Execs Need To Prepare For Heterogeneous Environments As They Plan Their Next-Generation Desktop Strategies

Most infrastructure and operations (I&O) managers are in the late planning stage or early deployment phase of their next-generation desktop. This long overdue transformation will introduce...

• Downloads: 818
• Comments: 1

For Infrastructure & Operations Professionals

Report:Inquiry Spotlight: Rebooting Your IT Infrastructure And Operations In 2011

Empower Users With Desktop Transformation, Achieve Cloud Economics In The Data Center, And Improve Productivity With Industrialized Operations

In 2011, your business views IT as a source of productivity and competitiveness more than ever. At the same time, however, it's becoming much easier for empowered employees to act on their technology...

• Downloads: 746

For Infrastructure & Operations Professionals

Report:Forrester's Workforce Computing Assessment Framework Model

Forrester's Workforce Computing Assessment Framework consists of four WC domains (oversight, technology, process, and people) and 48 WC functions. This abbreviated version of the model, which focuses...

• Downloads: 23
• Comments: 2

For Infrastructure & Operations Professionals

Report:Case Study: PostNL Delivers On BYOD

Network Investments And VDI Adoption Enable Deployment

Talk about bring-your-own-device (BYOD) and most I&O professionals immediately think about access control for an onslaught of unauthorized devices, from laptops to smartphones to tablets. However,...

• Downloads: 348
• Rating:

For Infrastructure & Operations Professionals

Tool:Reboot I&O With Desktop Transformation, Cloud Economics, And Industrialization

For Infrastructure & Operations Professionals

Report:Continually Improve Business Meetings With Better Process And Technology

If You're Not Planning Your Meetings, You're Planning To Fail

With 37% of information workers spending an hour or more in meetings every day, it's crucial to make that time productive. Organizing the meeting and using the right collaboration tools is a great...

• Downloads: 125
• Rating:

For Infrastructure & Operations Professionals

Report:Redefine Your Workforce Computing Policy To Empower Employees

Policy And Procedures: The Workforce Enablement Playbook

This report outlines Forrester's solution for IT infrastructure and operations (I&O) professionals solving workforce computing challenges. This report is designed to help you redefine your workforce...

• Downloads: 426
• Rating: