Forrester

For Sourcing & Vendor Management Professionals

Report:Choosing The Right Pricing Model For Your Applications Maintenance Engagement

Applications maintenance pricing models are in flux. While many clients want to move beyond staff augmentation relationships, finding the right type of pricing to employ in the managed context can be...

• Downloads: 566

For CIO Professionals

Tool:Data Revisions Raise Computer And Software Investment In 2009

For Customer Experience Professionals

Tool:Consumers Mostly Initiate Chat Interactions

For Sales Enablement Professionals

Report:The VSB Market Under The Magnifying Glass

The Very Small Business Profile: Growing, Young, And Mobile

The very small business (VSB) market is growing in importance for an increasing number of tech vendors, in large part due to the fact that it is the fastest-growing company-size segment in terms of...

• Downloads: 362

For CIO Professionals

Tool:Enterprise/SMB Buying Of Communications Equipment Outpaces Telco Purchases

For CIO Professionals

Tool:US Economic Growth Slowly Continues As Tech Investment Expands Faster

For Customer Experience Professionals

Tool:Consumers Who Didn't Find The Info They Needed Were More Dissatisfied

For Sourcing & Vendor Management Professionals

Report:Software Pricing And Licensing Trends 2011

Software Sourcing Leaders Should Create Sourcing Strategies That Take Advantage Of Profound Changes In The Software Market

In 2011, Forrester expects to see major changes in the pricing and licensing approaches of traditional software providers. Increasing tension between vendors' insatiable demands for revenue and...

• Downloads: 1607

For CIO Professionals

Tool:Many Buyers Want Security From Their Cloud Provider

For Infrastructure & Operations Professionals

Tool:TechRadar™: Survival Phase Technologies

For Application Development & Delivery Professionals

Tool:Most Organizations That Have A CIS Use It For B2B Integration

For Application Development & Delivery Professionals

Report:Database Tools Fill Gaps In Vendors' Bundled Tools

DBAs Gain Advanced Yet Usable Features For Heterogeneous DBMS

Vendors continue adding new and improved database administration features to their database management systems (DBMS) to automate more functions, yet enterprises with large and complex environments...

• Downloads: 444

For CIO Professionals

Tool:Operating Systems, Middleware, And Apps Share In Software's Growth In 2010

For Application Development & Delivery Professionals

Report:Seven Top Integration Trends For 2011 To 2012

The Need For Speed, Services, And SaaS Is Shaping The Integration Future

Integration remains a high priority for enterprises in 2011 to 2012, leading Forrester to mine client inquiries and interview industry experts for insight into the latest integration trends....

• Downloads: 1747
• Rating:

For Enterprise Architecture Professionals

Tool:Forrester Wave™: Enterprise Content Management, Q4 '11 Overall

For eBusiness & Channel Strategy Professionals

Report:Website Functionality Benchmark, 2011: Online Travel Agencies

Forrester Applies Its Website Functionality Benchmark Methodology To The Sites Of Four Online Travel Agencies

In the highly competitive world of the four major online travel agencies (OTAs), Travelocity pulls ahead of the pack with its content and messaging functionality. Its site excelled in offering...

• Downloads: 572
• Rating:

For CIO Professionals

Report:Top Barriers To Replacing Microsoft Office

Office Alternatives Haven't Yet Earned Their Name

Content and collaboration (C&C) pros show lots of interest in Microsoft Office competitors as a way to cut license costs. They run trials of Google Apps and Open Office derivatives by IBM Lotus and...

• Downloads: 400

For CIO Professionals

Client Inquiry:How Do We Build The Business Case To Give Tablets To Salespeople?

How are companies making a business case to purchase tablets for their sales teams?

For Security & Risk Professionals

Report:Market Overview: Content Security, Q3 2011

SaaS Values Are Established, And Vendors Move Quickly To Capture Market Share

Content security products enable organizations to protect against email- and web-borne threats, enforce acceptable use policies, and guard against data leak risks. SaaS delivery has been a game...

• Downloads: 744

For Application Development & Delivery Professionals

Report:SQL Azure Raises The Bar On Cloud Databases

Ease Of Use, Integration, Reliability, And Low Cost Make It A Compelling Solution

Over the past six months, Forrester interviewed 26 companies using Microsoft SQL Azure to find out about their implementations. Most customers stated that SQL Azure delivers a reliable cloud database...

• Downloads: 509

For Enterprise Architecture Professionals

Tool:Lean And Six Sigma Tools Address Distinct Business Process Maturity Levels

For CIO Professionals

Tool:Forrester Wave™: Mobile Collaboration, Q3 '11

For Application Development & Delivery Professionals

Report:Case Study: HealthNow Implements A Data Services Layer Using Informatica 9 Platform

Today, most organizations face growing data integration challenges due to increased data volume, complex data types, and an increased business need for real-time data. Information-as-a-service (IaaS)...

• Downloads: 334

For CIO Professionals

Tool:Forecast: Western and Central IT Purchases, 2010 To 2011

For CIO Professionals

Tool:Forecast: Global IT Purchases By Category Of Purchase, 2010 And 2011