Forrester

For Sourcing & Vendor Management Professionals

Report:Align Your Commercial Approach With Your Software Category Sourcing Strategy

Vision: The Strategic Software Sourcing Playbook

This report describes Forrester's vision of strategic software sourcing for sourcing and vendor management (SVM) executives. It is more difficult than ever for software sourcing professionals to meet...

• Downloads: 136

For Sourcing & Vendor Management Professionals

Report:Multisourcing Is The New Normal For Global Telecom Services

Multinational Clients Cite Diminishing Returns From Trying To Single-Source

Forrester regularly receives requests from IT clients about the preferred sourcing approaches of large multinational corporations (MNCs) for outsourced or managed network and telecom services. IT...

• Downloads: 459

For Infrastructure & Operations Professionals

Tool:TechRadar™: Contact Center Technologies, Q3 2011

For Application Development & Delivery Professionals

Tool:Multiple Benefits Drive Demand For A CIS

For Sourcing & Vendor Management Professionals

Report:Transform Your Strategic Supplier Relationships From Duels Into Duets

Performance Management: The Strategic Software Sourcing Playbook

This report describes performance management by sourcing and vendor management leaders as part of Forrester's strategic software sourcing approach. Our conversations with clients and surveys with...

• Downloads: 511
• Rating:

For Security & Risk Professionals

Report:Compliance With Clouds: Caveat Emptor

Today's organizations face aggressive cost-cutting and efficiency pressures that drive businesses to consider cloud sourcing solutions. While the many properties of cloud services, such as...

• Downloads: 1207

For CIO Professionals

Report:WebCenter Suite Allows Oracle Applications To Embrace The Information Workplace

Oracle is not a company that leaps to mind when you think of knowledge workers — certainly, not in the way that IBM/Lotus or Microsoft might. Yet, with the emergence of the Information...

• Downloads: 220

For Enterprise Architecture Professionals

Tool:Required Capabilities Vary According To The Size And Distance Of Your Remote Location

For Infrastructure & Operations Professionals

Tool:TechRadar™: Creation Phase Technologies

For Application Development & Delivery Professionals

Tool:CIS Tool Adoption For Internal Integration

For Sourcing & Vendor Management Professionals

Report:Case Study: Manufacturer Will Consolidate Global Telecom With A Telco Integrator

Building Contingencies Ensures Price Competitiveness And Provider Innovation

A US-headquartered global consumer manufacturing firm recently asked Forrester to review its global telecom sourcing strategy with the aim of helping it balance opportunities against risks associated...

• Downloads: 302

For Sales Enablement Professionals

Report:Tech Distribution Changes In A Cloudy Industry

Channel Marketers That Understand The Changes Will Develop Best Practices

Our recent channel survey included 19 firms that indicated their "primary function" was technology distribution. Like other channel partners, distributors are realizing that their business models...

• Downloads: 514

For Sourcing & Vendor Management Professionals

Report:Software Is Strategic, SIs Tactical

Saskatchewan's Social Services Ministry's Path To Modernization

Saskatchewan is the latest Canadian province to implement comprehensive modernization and automation of its social services case management technology. It took advantage of other organizations'...

• Downloads: 228

For Sourcing & Vendor Management Professionals

Client Inquiry:Vendor Management Negotiation Process Best Practices

What are some best practices for vendor management negotiation?

For Sourcing & Vendor Management Professionals

Report:Building — Or Re-Invigorating — A Shared Service Center

In the mid-1990s companies tried to combine some of the advantages of outsourcing with the benefits of keeping important internal know-how and key resources. As a result, the shared service center...

• Downloads: 646

For Infrastructure & Operations Professionals

Report:Q&A: The Impact Of IBM's zEnterprise On Your Data Center Workloads

Identifying How zManager And zBX Fit Into Your Systems Architecture

IBM's recent launch of the zEnterprise system has generated a wide range of questions from infrastructure and operations (I&O) clients with large mainframe deployments. In particular, there are two...

• Downloads: 170

For Security & Risk Professionals

Tool:Forrester Wave™: Information Security And Risk Consulting, Q3 '10

For Security & Risk Professionals

Tool:Forrester Wave™: Enterprise GRC Platforms, Q4 '11

For Application Development & Delivery Professionals

Tool:The Consolidation Of The Data Quality Market

For CIO Professionals

Tool:Evaluated Vendors: Product Information And Selection Criteria

For Infrastructure & Operations Professionals

Tool:Cloud Storage Is More Straightforward And A Lot Cheaper Than Traditional Storage

For Customer Insights Professionals

Tool:The Forrester Wave™: Database Marketing Service Providers, Q1 2011

For Sourcing & Vendor Management Professionals

Report:Self-Provisioning Changes Traditional Sourcing Practices

An Empowered Report

The ability of consumers to self-provision their own technology resources has become one of the most talked-about trends in the technology industry. This trend, which will shape workforce behaviors...

• Downloads: 246

For CIO Professionals

Report:Four Giants Compete For Your Cloud Email Business

Microsoft And Google Lead; IBM's In The Hunt; Cisco's Just Starting Out

Google jumped into the enterprise email market in 2007 with a $50 annual subscription to its cloud email service and turned the market upside down. Microsoft quickly re-evaluated and repriced its...

• Downloads: 1123

For CIO Professionals

Tool:Forrester Tech Industry Wheel For Process Applications: ePurchasing And CLM, 2011