Forrester

For eBusiness & Channel Strategy Professionals

Report:Using Tmall To Sell Online In China

Understanding The Opportunity On China's Largest B2C Website

Taking a business online in China is intimidating. Seemingly endless red tape, a diverse online population, and differences in consumer behavior are all issues a company must carefully consider....

• Downloads: 181

For eBusiness & Channel Strategy Professionals

Tool:Forrester Wave™: B2C Commerce Suites, Q3 '12

For eBusiness & Channel Strategy Professionals

Report:Case Study: SunTrust Reboots Its Digital Platform

Responsive Web Design And Agile Development Prove A Winning Formula

With mobile and tablet usage now mainstream, Forrester believes that eBusiness teams must find time-to-market and cost efficiencies in their digital development processes. In previous research we...

• Downloads: 195

For eBusiness & Channel Strategy Professionals

Report:The Emergence Of Customer Experience Management Solutions

How CXM Will Help eBusiness Leaders Drive Interactions Across Touchpoints

A new type of solution is emerging on the commerce technology landscape that promises to help eBusiness leaders drive customer targeting, content relevancy, and personalization on their sites and...

• Downloads: 1549

For eBusiness & Channel Strategy Professionals

Tool:The eCommerce Platform Is The Investment Priority

For eBusiness & Channel Strategy Professionals

Tool:Australian Merchants Sell Internationally

For eBusiness & Channel Strategy Professionals

Report:European Financial Comparison Shopping Continues To Grow

Make Comparison Shopping A Fundamental Element Of Your Online Strategy

Nearly four in 10 European online financial product researchers used financial comparison sites last year — a number that has grown from 29% in 2007. Comparison sites play an increasingly...

• Downloads: 276

For Application Development & Delivery Professionals

Tool:Evaluated Vendors: Product Information And Selection Criteria

For eBusiness & Channel Strategy Professionals

Report:Market Overview: Mobile Commerce Solutions For Retail

In just two years, mobile commerce has matured from a nascent channel adopted by a few progressive companies to a critical commerce touchpoint. Today, mobile offerings must be both fully...

• Downloads: 1640

For Application Development & Delivery Professionals

Tool:Customer Data Management Capabilities Best Practices Self-Assessment

For eBusiness & Channel Strategy Professionals

Report:Taking Chat International

Paving The Way To Success Through Effective Localization

eBusinesses expanding internationally are often driven to expand online support options for new global customers. eBusiness professionals are increasingly looking to chat to capitalize on results...

• Downloads: 288

For eBusiness & Channel Strategy Professionals

Report:The Future Of Mobile eBusiness Is Context

Vision: The Mobile eBusiness Playbook

Consumers will adopt and use convenient services and products. In mobile, this translates to services that offer immediacy and simplicity through a highly contextual experience. The ability to...

• Downloads: 1642

For eBusiness & Channel Strategy Professionals

Tool:Estimated Current Total Market Size For Third-Party Recommendation Engines

For eBusiness & Channel Strategy Professionals

Report:Market Overview: Personal Financial Management Solutions

A Global Guide To Choosing White-Label Personal Financial Management

Online personal financial management (PFM) is rapidly moving up the priority lists of many eBusiness executives at banks and wealth management firms worldwide. Executives who want to offer online...

• Downloads: 812
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For eBusiness & Channel Strategy Professionals

Report:eBusiness Leaders: It's Time To Take Financial Service Comparison Web Sites Seriously

Usage Is Rising Driven By First-Time Users And Younger Generations

In 2009, 21% of financial product online applicants — more than 50 million Americans — used a third-party online comparison Web site, and 36% of these applicants did so for the first...

• Downloads: 503

For eBusiness & Channel Strategy Professionals

Report:Online Retailing In Australia 2010: Technology Investment

As online retail continues to gather pace in Australia, merchants have significant plans for eCommerce technology investment. In particular, 53% of respondents say the base eCommerce platform is the...

• Downloads: 256

For eBusiness & Channel Strategy Professionals

Tool:Multichannel Retailers Are Starting To Cross Channels

For eBusiness & Channel Strategy Professionals

Tool:A Variety Of Technology Payment Models Are Preferred By Online Retailers

For eBusiness & Channel Strategy Professionals

Report:2011 Online Retail Technology Investment Outlook

Integration And Mobile Commerce Increase As Priorities In The New Year

Online retailing has performed well in 2010. For a majority of online retailers, those results are translating into continued strong investment in eCommerce and mobile technologies in 2011....

• Downloads: 1159

For eBusiness & Channel Strategy Professionals

Report:What Every Exec Needs To Know About The Future of eCommerce Technology

How Online And Multichannel Capabilities Are Transforming Business

We are in a highly transformative time as changing customer expectations, commerce capabilities, and technology continue to evolve rapidly. Initiatives that just a few short years ago would have...

• Downloads: 2751

For eBusiness & Channel Strategy Professionals

Report:Online Retailing In Australia 2011: Technology Investment

Australia's online and multichannel retailers are increasing their investment in technology, with half of them either planning to replace their core eCommerce platforms in the next 24 months or doing...

• Downloads: 245

For eBusiness & Channel Strategy Professionals

Report:The Coming Of HTML5

Why It's Time To Think Seriously About Using HTML5 To Differentiate The Desktop Shopping Experience

With broad support across smartphone and tablet devices, HTML5 is already underpinning many mobile web experiences. However, adoption of the technology on the desktop has been slow to date due to...

• Downloads: 602
• Comments: 1
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For Application Development & Delivery Professionals

Tool:Indirect Sales Capabilities Best Practices Self-Assessment

For Application Development & Delivery Professionals

Tool:Customer Strategy Capabilities Best Practices Self-Assessment

For eBusiness & Channel Strategy Professionals

Report:The eCommerce Content Conundrum

Solving The Growing Content Challenge Through A Cocktail Of Solutions

Commerce organizations are drowning in content. Their catalogs have grown, the sources of the product content propagated, and site versions divide and multiply across geography, microsites, and...

• Downloads: 1337
• Rating: