Forrester

For Sourcing & Vendor Management Professionals

Report:The Forrester Wave™: EMEA Workplace Services, Q2 2013

Providers Driving Workplace Services In EMEA

Workplace services are rapidly evolving far beyond their origins in desktop and desk-side management toward a post-desktop future in which end users' consumer-derived expectations dominate the...

• Downloads: 82
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For Infrastructure & Operations Professionals

Report:Case Study: City Index Becomes Agile With Release Automation

Automate Release Management To Keep Up With Rapid Development

This Forrester case study offers infrastructure and operations (I&O) leaders and teams an example of how to improve the effectiveness of their service management and automation (SMA) initiatives...

• Downloads: 200
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For Infrastructure & Operations Professionals

Report:Optimize IT Infrastructure Around Key Workloads

Landscape: The IT Infrastructure Playbook

The inside-out approach of engineers focused on technology for its own sake must stop: Your business cares about outcomes and holistic services, not server, storage, and network technologies. For too...

• Downloads: 497
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For Application Development & Delivery Professionals

Report:End User Computing Trends In Asia Pacific In 2012 And 2013

From Desktop Virtualization To User Experience Management

Over the next several years, successful organizations across Asia Pacific will radically alter their approach to end user computing. Companies will continue to use desktop virtualization to simplify...

• Downloads: 423

For Infrastructure & Operations Professionals

Report:Strategy Deep Dive: Imbibing Macs In The Enterprise

Apple Mac Shops Share Their Secrets For Success

Chances are that you have employees using Apple Macs at your firm today, and they're doing this without the support and guidance of the infrastructure and operations (I&O) organization. IT...

• Downloads: 246

For Infrastructure & Operations Professionals

Report:Hosted Virtual Desktops Versus Physical PCs: Understanding The Operational Cost Differences

When considering hosted virtual desktops (also known as virtual desktop infrastructure, or VDI) as an alternative or in addition to physical PCs, it's difficult to find reliable information about the...

• Downloads: 467

For Sourcing & Vendor Management Professionals

Report:Microsoft SQL Server 2012 Licensing Changes — What You Need To Know

Repackaging And The Move From Per-Processor To Per-Core Licensing Will Affect The Way Your Organization Uses SQL Server

Microsoft's recent announcements will affect the way your organization licenses its SQL Server product and what you have to pay to use it. To prepare for these changes, sourcing and vendor management...

• Downloads: 217

For Infrastructure & Operations Professionals

Report:Habitat For Engagement: Unleash Workforce Potential With Agile Enablement

Vision: The Workforce Enablement Playbook

This report outlines the vision of Forrester's solution for infrastructure and operations (I&O) executives responsible for "end user computing" — the delivery and support of technology and...

• Downloads: 70

For Infrastructure & Operations Professionals

Report:Product Spotlight: Microsoft System Center Configuration Manager 2012

An Evolutionary But Not Revolutionary Release

In the first half of 2012, PC shipments have dropped year-over-year as many consumers and employees find the object of their desire to be a tablet or a Mac. In addition, with virtual desktops on the...

• Downloads: 270
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For Infrastructure & Operations Professionals

Report:Strategic Benchmarks 2013: IT Infrastructure

Benchmarks: The IT Infrastructure Playbook

This report provides IT infrastructure and operations (I&O) professionals with strategic benchmarks to compare their IT infrastructure budgets, priorities, motivations, and technology adoption to...

• Downloads: 231

For Infrastructure & Operations Professionals

Report:TechRadar™ For Infrastructure & Operations Professionals: Client Virtualization, Q3 2012

Burdened With Consumerization Pressures, I&O Turns To Client Virtualization To Deliver Flexible Workforce Computing

Over the past decade, seemingly every new year promised to be the year for client virtualization. But the market never exploded the way vendors and media predicted. Instead, I&O professionals viewed...

• Downloads: 639
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For Infrastructure & Operations Professionals

Report:Case Study: PostNL Delivers On BYOD

Network Investments And VDI Adoption Enable Deployment

Talk about bring-your-own-device (BYOD) and most I&O professionals immediately think about access control for an onslaught of unauthorized devices, from laptops to smartphones to tablets. However,...

• Downloads: 349
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For Infrastructure & Operations Professionals

Report:Realize Practical Application Performance Management

Application performance management (APM) is a natural evolution of infrastructure monitoring. As IT management evolves toward service management and ultimately to business technology, quality of...

• Downloads: 228
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For Infrastructure & Operations Professionals

Report:Five Seismic Forces Reshuffle The Workforce Vendor Ecosystem

Landscape: The Workforce Enablement Playbook

2012 brought a tectonic shift in worker technology requirements. Many more employees now purchase their own devices, bring them to work, and use them to conduct personal and professional activities...

• Downloads: 82

For Infrastructure & Operations Professionals

Report:Fuse Business Acceleration Technologies To Optimize User Experiences

Deliver Blazing-Fast Web, Mobile-Native, And Hybrid Applications

Over the past decade, infrastructure and operations (I&O) teams have focused large amounts of resources on making their customer-facing websites blazingly fast because website experience had a direct...

• Downloads: 60

For Security & Risk Professionals

Report:Build A Corporate App Store Into Your Corporate Mobility Strategy

Manage Mobile Complexity Through A Corporate App Store

Today, many employees use their personally owned smartphones and tablets for work to access a variety of mobile applications. Some companies are also proactively deploying mobile applications to...

• Downloads: 308
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For Application Development & Delivery Professionals

Report:The New Software Paradigm: Buy-, Deploy-, And Pay-As-You-Like

New Flexible Business Models Cannibalize Traditional Software Markets

Software is the biggest and fastest growing of all tech industry segments. However, its growth is fueled by disruption — new technologies and changing market demand are cannibalizing...

• Downloads: 357

For Infrastructure & Operations Professionals

Report:Develop Your Service Delivery Monitoring Strategy

Service Management And Automation

Service delivery monitoring is a critical enabler that IT infrastructure and operations (I&O) leaders must invest in to foster the transition from IT to business technology (BT). Why? As the IT...

• Downloads: 432

For Sourcing & Vendor Management Professionals

Tool:Forrester Wave™: EMEA Workplace Services, Q2 '13

For Security & Risk Professionals

Report:2013 Forrester Mobile Security Predictions

The mobile market is evolving rapidly. Both the consumer and enterprise markets are experiencing major changes. Room exists for new innovations as well as for established players to develop new...

• Downloads: 476
• Comments: 1

For Infrastructure & Operations Professionals

Report:Five Steps To A Successful BYOC Program

A Pragmatic Approach To Achieve Both Freedom And Security

In 2012, as an I&O workforce computing professional, you will be faced with more people using their own computer for work than ever before. Many highly influential employees are already doing so, and...

• Downloads: 1040
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For Infrastructure & Operations Professionals

Report:Case Study: Cornerstone OnDemand Makes End User Experience The Priority For IT Operations

Companies with distributed operations often struggle with managing customer experience. This report summarizes some of the major lessons learned from Cornerstone OnDemand, a cloud-based talent...

• Downloads: 93