Forrester

For CIO Professionals

Report:Thrive With Sustained Innovation In The Empowered BT Era

Executive Overview: The Innovation Playbook

Innovation has become a primary source of growth and competitive advantage, and the need for innovation underpins senior business leaders' top three issues. But how do CIOs help their firms realize...

• Downloads: 467
• Comments: 2
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For CIO Professionals

Report:To Stay Competitive, Nurture A Culture Of Innovation

Change Management: The Innovation Playbook

Companies that don't innovate risk becoming marginalized, and CIOs are often expected to help accelerate innovation within their firms. Key to success in this role is creating and sustaining an...

• Downloads: 573
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For CIO Professionals

Report:The Forrester BT Leadership Maturity Model

The Forrester BT Leadership Maturity Model consists of four domains (leadership, strategy and planning, BT service design, and BT service delivery). This model is designed to provide a brief...

• Downloads: 93
• Comments: 1
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For CIO Professionals

Report:Global Business Services — Not Shared Functions

New Business Realities Favor Flexibility And Business Value Over Efficiencies

Many CIOs are just beginning their journey to a shared services model — consolidating common functions and systems to reduce costs and improve efficiency. But global competitive demands are...

• Downloads: 1085

For CIO Professionals

Report:Selecting Technologies That Support The Business

Technology Vision Toolkit: The BT Strategic Planning Playbook

This toolkit is a companion to the "Track Tech Trends That Influence Business Strategies" report from the BT Strategic Planning playbook. It presents a simple yet effective tool for targeting...

• Downloads: 249

For CIO Professionals

Report:CIOs Must Become Customer-Obsessed

Competitive Strategy In The Age Of The Customer

The empowered customer is driving new models of business success that are rapidly redefining the CIO's investment agenda in successful firms — the inauguration of what Forrester calls the age...

• Downloads: 435

For CIO Professionals

Report:Empowered Customers Force CIOs To Focus On Innovation

Vision: The Innovation Playbook

Now is a critical time for CIOs to focus on innovation. The pace of change is too fast, the opportunities too great, and the risks too dire to relegate it to the annual funding process. Digitally...

• Downloads: 266

For CIO Professionals

Report:Introducing The Forrester BT Leadership Maturity Model

A Self-Assessment Framework To Focus And Accelerate Your Transformation

Many CIOs struggle to answer two deceptively simple questions: 1) How are we doing, and 2) what should I prioritize? These questions invite a host of complexities, raising questions about the role of...

• Downloads: 598

For CIO Professionals

Report:Empowered Business Technology Defined

The Future IT Organization And Its Implications For CIOs

The empowered era has brought about a paradigm shift for IT organizations. Employees and customers are no longer relying on IT to provision and manage technology. They are using social, mobile,...

• Downloads: 818
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For CIO Professionals

Report:Empowered BT Redefines The Traditional IT Archetypes

Enterprise Leadership Drives CIOs To Perform As An Empowered BT Or An Aligned IT Archetype

The empowered era has transformed the role of IT within the enterprise. Five years ago, we identified three archetypes for the IT organization: Solid Utility, Trusted Supplier, and Partner Player....

• Downloads: 433
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For CIO Professionals

Report:The Empowered BT CIO

A Road Map For CIOs To Succeed In An Empowered World

Many pundits are writing the CIO's obituary. Your employees and the business are no longer relying on IT to provision and deliver technology. They are using technologies like social, mobile, cloud,...

• Downloads: 838
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For CIO Professionals

Report:Track Tech Trends That Influence Business Strategies

Technology Vision: The BT Strategic Planning Playbook

Technology is the foundation for the CIO's contribution to the success of the enterprise. And it is the dream of most CIOs that they partner with business organizations to co-create a business...

• Downloads: 829
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For CIO Professionals

Client Inquiry:Enterprise Organizational Effectiveness

What are research findings around enterprise organizational effectiveness (OE)? In particular, I need trend data on models that large, matrixed organizations use to align, govern, and deliver OE...

For CIO Professionals

Tool:Business Realities Are Redefining Shared Services

For CIO Professionals

Report:Staffing For Sustained Innovation — Forget Large R&D Teams

Sustained Innovation Succeeds Best Through Broad-Based Involvement

This report identifies the resources and skills business technology (BT) organizations require to successfully manage sustained innovation and establish innovation policies and practices that drive...

• Downloads: 142

For CIO Professionals

Report:Develop Capabilities And Services To Deliver The Technology Road Map

Build/Buy Capabilities: The BT Strategic Planning Playbook

Forrester's BT Strategic Planning playbook helps CIOs build a BT technology road map — starting with business goals and identifying the business and technology strategies to achieve the goals....

• Downloads: 1120

For CIO Professionals

Report:Forrester's BT Demand Management Leadership Maturity Self-Assessment

This self-assessment workbook will help IT leaders assess the current state of their BT demand management leadership maturity and will serve as a tool to guide the organization's development toward ...

• Downloads: 27

For CIO Professionals

Report:Forrester's Best Practices Framework For BT Demand Management Leadership Maturity

CIOs are challenged to optimize the business value IT delivers — continuously optimizing IT's resources against the business' demand for them. To address this challenge, CIOs are adopting BT...

• Downloads: 881
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For CIO Professionals

Tool:57091_3.xlsx

For CIO Professionals

Tool:The BT Demand Management Leadership Maturity Self-Assessment At A Glance

For CIO Professionals

Tool:The Tech Trends Assessment Tool

For CIO Professionals

Report:Put Your Emerging-Technology Strategy Into A Business Context

Globalization, BT Sourcing Strategies, And Digital Business Networks Define The Strategy

CIOs' interest in emerging technologies to drive innovative new business value is at a three-year peak — having been significantly throttled by the recession but coming back at a feverish...

• Downloads: 1427