Forrester

For Infrastructure & Operations Professionals

Report:Use Context To Drive A Seamless UC&C Service Layer

Vision: The Communications And Collaboration Infrastructure Playbook

Increasing consumerization of IT and advances in both cloud technologies and deployment models tremendously affect the enterprise not simply on how we communicate but where, when, and on what kind of...

• Downloads: 170

For Vendor Strategy Professionals

Client Inquiry:Videoconferencing Network Operations Center (VNOC) Services

Who are the leading VNOC providers? Are there any factors distinguishing these leaders? Can you explain the VNOC industry? Can you touch on VNOC maturity, adoption, benefits, and drawbacks? What...

For Infrastructure & Operations Professionals

Report:Preparing For Uneven Corporate Adoption Of Video Communications

Video-As-A-Service Will Accelerate Video Into The Business Mainstream

Use of video for business communication is expanding at some companies and stagnant at others. The more that information workers use desktop (and handheld) video solutions, the more they expect video...

• Downloads: 646

For Infrastructure & Operations Professionals

Tool:Video Deployments Will Move Toward Services Models In The Future

For Infrastructure & Operations Professionals

Report:Social Enterprise Apps Redefine Collaboration

Businesses need better productivity tools to equip information workers to be successful. To date, firms have invested in a menagerie of tools — email, instant messaging (IM), voice over...

• Downloads: 1065
• Comments: 2

For Infrastructure & Operations Professionals

Report:Continually Improve Business Meetings With Better Process And Technology

If You're Not Planning Your Meetings, You're Planning To Fail

With 37% of information workers spending an hour or more in meetings every day, it's crucial to make that time productive. Organizing the meeting and using the right collaboration tools is a great...

• Downloads: 125
• Rating:

For Infrastructure & Operations Professionals

Report:Information Workers Are A New Buying Center For Enterprise Technology

A Changing Workforce Demands New Solutions And Business Models

Technology vendors today are faced with a new market dynamic: Individuals inside companies, primarily information workers (iWorkers), are choosing, procuring, and often paying for technology products...

• Downloads: 401

For Vendor Strategy Professionals

Client Inquiry:Collaboration Versus Unified Communications

How does Forrester define collaboration versus unified communications?

For Infrastructure & Operations Professionals

Tool:Lync Has Slightly Broader Use Than WebEx As Webconferencing Technology Has Matured

For Vendor Strategy Professionals

Client Inquiry:Factors Affecting Videoconferencing Purchasing Decisions

Are customers viewing decisions to purchase high-end videoconferencing systems and decisions on broadly deployed communications platforms as decisions that are largely taken in isolation? If...

For Infrastructure & Operations Professionals

Client Inquiry:What Are The Best Practices For Digital Signage Solutions And What Vendors Provide Them?

What vendors provide digital signage solutions? What are best practices for implementing digital signage solutions?