About Forrester
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Leslie serves Enterprise Architecture Professionals. She leads a team of analysts who provide research and advisory services on emerging technology, information strategy and architecture, data management, and content management. Leslie provides Forrester's coverage of specific information management topics such as enterprise search, semantic tools, information classification, and taxonomies. She helps enterprises improve access to information through strategic application of technology and guidance on process.
Leslie has more than 12 years of experience in the field of information management. Prior to joining Forrester in 2007, she managed the enterprise search program at Abbott Laboratories. In this role, she developed the enterprise search strategy and guided the selection of ontology management software. In addition, she contributed to enterprise initiatives around records management, collaboration, digital asset management, and web content management systems. Prior to Abbott, Leslie developed taxonomies as an independent consultant for Fortune 500 clients.
Leslie holds a master's degree in library and information science from the University of Illinois at Urbana-Champaign, with a focus on cataloging and classification. She holds an undergraduate degree in political science from Duke University.
Earlier in 2012, I was fairly bullish about the US tech market, expecting growth of 7% to 7.5% for the near depending on whether or not telecommunications services was included (see April 24, 2012,...
Forrester just published our latest forecast for the US market for business and government purchases of information technology (IT) goods and services (April 1, 2011, "US Tech Market Outlook, Q1 2011...
They Will Grow Twice As Fast As The Enterprise Application Market
Smart process apps are a new category of application software designed to support business activities that are people-intensive, highly variable, loosely structured, and subject to frequent change....


Despite Financial Market Jitters, 8% 2010 Global ICT Market Growth Is On Track
On Tuesday, we were ready to publish our mid-2011 global IT market forecast. It projected 7.4% growth in the US IT market in 2011, and 10.4% in 2012. Global growth in US dollars was...
Software-As-A-Service (SaaS) Products And Business Models Will Have Selective Impact
Software-as-a-service (SaaS) is an important new set of capabilities and engagement models in the IT industry, particularly in the emerging world of cloud computing. We project that SaaS offerings...
At first glance, our forecast that the global IT market will expand by 7.1% in 2011 is right in line with the 7.2% growth we are estimating occurred in 2010 (see our January 11, 2011,...
Haven't we seen this show before? Like last year? Once again, Europe wrestles with and is again losing against its debt crisis. Once again, after some promising growth in late...
Sourcing executives are increasingly considering SaaS solutions as part of their overall technology vendor landscape. Are these technologies disruptive to sourcing? To answer that question, Forrester...
Demystifying The Tech Markets Of Asia And The Pacific
For most tech vendors, the Asia Pacific market is the new frontier — a region of fast growth, endless opportunity, and dynamic businesses unencumbered by the legacy technologies and practices...

The day before Thanksgiving is a good point to pause and give thanks for the recent news in the tech market, before we give thanks for our personal blessings with our families and friends...
When I do my US tech market sizing and forecasting, I start with the data on business investment in computer equipment, communications equipment, and software in the quarterly National...
A Snapshot Of Adoption From The InformationWeek 500
Smart Computing, the latest cycle of tech innovation and growth based on new technologies of awareness, analysis, and alternatives, began in 2008. Since then, a growing number of companies have...
Forrester's Definitions For Tech Product Categories, Industries, And Geographies
Forrester is expanding the breadth and depth of data that we provide to vendor strategists on the size and growth trends of the market for information and communications technology (ICT) solutions....
With two thirds of 2012 completed, it has become clear that the global tech market is not going to grow as fast this year as we had expected in January. Back then, we predicted that business...
SaaS And Acquisitions Will Drive Market Dynamics In 2012
The market for ePurchasing software (software to support buying, sourcing, contracting, and vendor management activities) continues to be a growing and dynamic market, with new entrants,...
We Forecast Slower But Still-Robust 7% To 8% Growth
US economic growth is falling short of our already modest expectations and will expand at a snail's pace of less than 2.5% for real GDP in 2010 (avoiding a double-dip recession. As a result, we have...
How To Find The Best Opportunities In A High-Growth Market
The software market is poised to enjoy its best growth in a decade, and small software companies face great growth opportunities as their larger competitors struggle to adapt to a new world of cloud...
Asset Intensity Is The Best Indicator Of Future Opportunity
Information and communications technology (ICT) vendors are increasingly focusing their solutions design and go-to-market strategies on vertical industries. This trend will only accelerate with the...

At the end of December 2011, I wrote about the top ten tech market events of 2011. Last Friday, we published our global tech market forecasts for 2012 and 2013 (see January 6, 2012, “Global...
The US Department of Commerce released preliminary Q2 2011 GDP data this morning (National Income and Product Accounts -- Gross Domestic Product: Second Quarter 2011 (Advance Estimate); Revised...
1. What vertical markets are most lucrative for tablets? 2. What would it take for a tablet original equipment manufacturer (OEM) to succeed in vertical markets? 3. What software and hardware...
Improving Economic Prospects Create Upside Potential
CIOs care about tech market trends for three reasons: 1) to understand how much other firms are spending on information and communications technologies (and where); 2) to determine where they ought...

Can you please provide a few sentences of commentary on the services market situation in Europe in light of the recent economic disruptions? This is specifically a question about Portugal, Ireland,...
Understanding Who Chooses And Who Pays For Devices That Span Business And Personal Tasks
The spreading bring-your-own-device (BYOD) phenomenon has created a more complex landscape of tech buying. But traditional divisions between consumer tech purchases and business tech purchases still...
IBM today announced that it will acquire Emptoris, a leading vendor of ePurchasing software products, with strengths in eSourcing, spend analysis, contract lifecycle management, services procurement,...