Forrester

For Sourcing & Vendor Management Professionals

Blog:ATOS To Buy SIS

Rumors became official on Tuesday: Siemens succeeded in finding a viable partner to buy its IT Solutions and Services (SIS) business. For all of us following the market in the past it wasn’t a...

For Sourcing & Vendor Management Professionals

Blog:When Planning To Drive Through A Desert – Make Sure Your Car Doesn’t Break!

Imagine the following: You’re about to embark on a road trip through the desert. Anyone who loves living would put the car they rely on into a repair shop prior to starting this journey to make...

For Sourcing & Vendor Management Professionals

Report:Sourcing And Vendor Management's 2012 To 2014 Priorities: SVM's Value To The Business

In Q3 2011, Forrester fielded its second annual Global Sourcing And Vendor Management Priorities Survey to 156 sourcing and vendor management (SVM) professionals. In this survey, SVM professionals...

• Downloads: 413

For Sourcing & Vendor Management Professionals

Report:The Implications Of A New Dynamic Workforce On Sourcing And Vendor Management

Generation Y's Presence In The Workforce Is Changing Sourcing Strategy

The rising importance of a digital native workforce is one of the key reasons that organizations seek to create a dynamic workplace — a workplace in which employees can work independent of time...

• Downloads: 338

For Sourcing & Vendor Management Professionals

Report:The SVM Organization's Future In 2020

Vision: The SVM Practice Playbook

Over the next years, Forrester expects IT organizations as we know them today to change dramatically, a result of a new wave of emerging technologies and a shift in the way employees use technology....

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For Sourcing & Vendor Management Professionals

Client Inquiry:IT Outsourcing Governance Tools

What tools should I use for IT Outsourcing Governance?

For Sourcing & Vendor Management Professionals

Report:Critical Sourcing Decisions Depend On Your Application Portfolio Analysis

In the realm of IT services sourcing, the strategic decisions and vendor selection process for your company's applications and infrastructures are perhaps the most important. Your service...

• Downloads: 234
• Comments: 2
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For Sourcing & Vendor Management Professionals

Report:Build A Framework To Measure SVM Performance

Performance Management: The SVM Practice Playbook

Many sourcing and vendor management (SVM) organizations know they need to identify the right metrics to prove the value of their work. Yet finding the right metrics is a challenge: Every SVM...

• Downloads: 322

For Sourcing & Vendor Management Professionals

Report:Strong Vendor Management Requires New Performance Measurements

Focus On A Supplier's Market Performance, Not Just Its Delivery Performance

The increasing importance of innovation and strong vendor management to most sourcing and vendor management (SVM) professionals is having a major effect on the dynamics of sourcing strategy. In...

• Downloads: 549

For Sourcing & Vendor Management Professionals

Report:Case Study: How Merck Cut Costs And Improved Value By Investing In Vendor Management

Very few IT organizations have complete control over the corporatewide IT investments that are spent with external services providers. In Forrester's Forrsights Budget And Priorities Tracker Survey,...

• Downloads: 440

For Sourcing & Vendor Management Professionals

Report:Building — Or Re-Invigorating — A Shared Service Center

In the mid-1990s companies tried to combine some of the advantages of outsourcing with the benefits of keeping important internal know-how and key resources. As a result, the shared service center...

• Downloads: 644

For Sourcing & Vendor Management Professionals

Client Inquiry:What Are Best Practices On Selecting External Resources?

What support should I choose to help make the decision of what external resource to source (time and materials, strategic partner through managed services, external consultants with niche, specific...

For Sourcing & Vendor Management Professionals

Report:Introducing The Sourcing Life Cycle 2.0

Refining The Sourcing Life Cycle To Accommodate Changes In The Technology Landscape

New technologies, new service delivery models, and new competitive challenges are forcing companies to reconsider the way they source technologies for the business. While in the past cost was the...

• Downloads: 471
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For Sourcing & Vendor Management Professionals

Report:Create An Effective Sourcing Strategy

Strategic Plan: The SVM Practice Playbook

As more and more companies rely on external suppliers to facilitate core business operations, the need for a clearly defined sourcing strategy is more important than ever. Successful companies have...

• Downloads: 442
• Comments: 1
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For Sourcing & Vendor Management Professionals

Client Inquiry:How Do You Transition Services To A Third Party?

How do you transition services to a third party, and what is the impact on both the retained organization managing the service in the future and the IT organization that will receive the service? How...

For Sourcing & Vendor Management Professionals

Report:Find Out How Risky Your Suppliers Are: Introducing The Vendor Viability Index

This Report Is The First In A Series On Vendor Viability

Today, third-party spend accounts for more than 70% of the total budget — everything except personnel costs. Sourcing and vendor management (SVM) professionals must make sure that they spend...

• Downloads: 387
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For Sourcing & Vendor Management Professionals

Blog:What Vendor Risk Criteria Do You Monitor Constantly?

Most of my clients today monitor at least their key suppliers to mitigate risk. But the criteria they look at are mostly limited to the contractual ("Do I get what I pay for?") and financial...

For Sourcing & Vendor Management Professionals

Report:The Forrester SVMO Maturity Model

The Forrester SVMO Maturity Model is designed to provide SVM professionals with a brief self-assessment tool that enables SVM organizations to evaluate their program maturity, articulate the...

• Downloads: 32

For Sourcing & Vendor Management Professionals

Client Inquiry:How Do You Define A Sourcing Strategy?

What do I have to do to prepare for defining a sourcing strategy?

For Sourcing & Vendor Management Professionals

Report:FAQs About Services Procurement Solutions

How To Source VMS And MSP Solutions Today

Forrester clients ask us many questions about services procurement software tools such as dedicated vendor management systems (VMSes) for contingent labor and broader services procurement tools for...

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For Sourcing & Vendor Management Professionals

Blog:Moving From The Horse To The Car: Innovation Or Improvement?

Was the introduction of the Ford Model T an improvement or an innovation over the horse drawn wagon? As an SVM professional, you may ask, “Why is this question important for me?” But as...

For Sourcing & Vendor Management Professionals

Client Inquiry:Vendor Segmentation For A VMO

What is the industry framework for vendor segmentation for a VMO?

For Sourcing & Vendor Management Professionals

Client Inquiry:Cost Savings Rate For IT Procurement

What do I have to do to prepare for defining a sourcing strategy?

For Sourcing & Vendor Management Professionals

Report:Ensure The Future Of The SVM Organization With Innovation

Professional sourcing and vendor management organizations (SVMOs) have the potential to become one of the most important organizations in their enterprises, due in large part to their core...

• Downloads: 154

For Sourcing & Vendor Management Professionals

Report:Accelerate Your Business Objectives With A Professional SVMO

Executive Overview: The SVM Practice Playbook

Rapid changes in technology offerings, along with growing demand for technology-driven innovation, are forcing companies to rely much more heavily on their suppliers. More and more companies are...

• Downloads: 145
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