Leslie Owens

Principal Analyst & Research Director serving Enterprise Architecture PROFESSIONALS

Leslie serves Enterprise Architecture Professionals. She leads a team of analysts who provide research and advisory services on emerging technology, information strategy and architecture, data management, and content management. Leslie provides Forrester's coverage of specific information management topics such as enterprise search, semantic tools, information classification, and taxonomies. She helps enterprises improve access to information through strategic application of technology and guidance on process.

Previous Work Experience

Leslie has more than 12 years of experience in the field of information management. Prior to joining Forrester in 2007, she managed the enterprise search program at Abbott Laboratories. In this role, she developed the enterprise search strategy and guided the selection of ontology management software. In addition, she contributed to enterprise initiatives around records management, collaboration, digital asset management, and web content management systems. Prior to Abbott, Leslie developed taxonomies as an independent consultant for Fortune 500 clients.


Education

Leslie holds a master's degree in library and information science from the University of Illinois at Urbana-Champaign, with a focus on cataloging and classification. She holds an undergraduate degree in political science from Duke University.

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  • Gene Cao
  • For Sourcing & Vendor Management Professionals

    Report:Outsourcing In China: Key Lessons Learned

    Multinational Corporations Are Increasingly Considering Outsourcing To Local Vendors

    Most leading multinational corporations (MNCs) have already established their business in mainland China, and now other MNCs are planning to expand their go-to-market plans in the world's...

    • Downloads: 172
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  • For Sourcing & Vendor Management Professionals

    Blog:Consolidation Of The Chinese IT Services Market: The Race To Delivery Maturity

    Gene Cao, Frederic Giron, Michael Barnes On August 10, rival IT outsourcers hiSoft and VanceInfo announced their intention to merge. The resulting entity will comprise a much bigger organization,...

    • For Sourcing & Vendor Management Professionals

      Report:Driving Outsourcing Success In China

      Service Provider Strategies Need To Reflect Local Market Issues

      The IT outsourcing market in China will significantly mature as customers are getting more acquainted to the value proposition of outsourcing. Although the outsourcing provider landscape is already...

      • Downloads: 275
      • Rating:
    • For Sourcing & Vendor Management Professionals

      Charts & Figures:Forecast: IT Services And Outsourcing Spending In China, 2010 To 2015

      Service Provider Strategies Need To Reflect Local Market Issues

    • For Sourcing & Vendor Management Professionals

      Report:Database Appliances Are Gaining Momentum In China

      Hardware-Centric Solutions Continue To Have Strong Local Appeal

      Mature IT customers in China are facing challenges in analyzing large data sets. Demand for database appliances — a combination of hardware and software integrated with and optimized for a...

      • Downloads: 126
    • For Sourcing & Vendor Management Professionals

      Blog:Local Outsourcing Providers Should Be On Your Radar In China

      Over the past three years, multinational companies’ (MNCs’) approach to outsourcing in China has steadily matured as they seek to leverage broader outsourcing models and source from a...

      • For Sourcing & Vendor Management Professionals

        Blog:Microsoft Public Cloud Services Land In Mainland China

        with Rita Xia On November 2 in Shanghai, Microsoft announced the availability of Office 365 and Windows Azure services for customers in mainland China; both have been available in Hong Kong for...

        • For Sourcing & Vendor Management Professionals

          Report:Market Overview: IT Services In China, 2013

          Businesses Now Have More Options To Drive Competitive Differentiation In China

          China has entered a new phase of economic development, driven by government focus on expanding the domestic market. This transition will have a significant impact on private and public organizations...

          • Downloads: 111
        • For Sourcing & Vendor Management Professionals

          Report:Market Overview: Data Center Services In China

          Traditional Market Leaders Must Adapt To A Rapidly Shifting Market

          Forrester believes that the explosive growth of emerging data center services like as-a-service and virtual private cloud services over the next three to five years will spark increased demand from...

          • Downloads: 214
        • For Sourcing & Vendor Management Professionals

          Report:IT Buying Behavior Study Of Government-Related Customers: PRC

          This document provides a comprehensive overview of IT procurement in the government-related market in China, with a focus on how new policies to foster local innovation and limit IT procurement from...

          • Downloads: 15
        • For Sourcing & Vendor Management Professionals

          Blog:More Application-Related Services Options in China — And More Potential Risks

          China’s GDP growth slowed to 7.7% in Q1 2013. While below market expectations, this growth rate still ensures strong continued IT spending, as local organizations seek to meet ongoing demand...

          • For Sourcing & Vendor Management Professionals

            Report:PRC IT Services Report: 2010

            This document provides early and accurate market size estimates for 2010 in China, including vendor rankings and activities, forecasts, and market trends for vendor strategists. The report is based...

            • Downloads: 28
          • For Sourcing & Vendor Management Professionals

            Report:Lessons Learned From Outsourcing In China: Part 2

            Local Vendors Are Ready to Be On MNCs' Radar

            This report follows up on an outsourcing services market report published in Q3 2012 that outlined key lessons for multinational corporations (MNCs) seeking to leverage outsourcing engagements in...

            • Downloads: 107
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          • For Sourcing & Vendor Management Professionals

            Blog:Are You Ready For China's Outsourcing Market?

            Dear Forrester Community, I would like to take couple of minutes to introduce myself and the research topics I’m working on. I came to Forrester through the acquisition of Springboard Research...

            • For Sourcing & Vendor Management Professionals

              Report:China's SAP Services Market Is In Flux

              Sales To SMBs And Expansion In Tier Three And Tier Four Cities Are The Market's Key Growth Engines

              The major SAP services customer base in China is evolving from large enterprises to small and medium-size businesses (SMBs) — an evolution that parallels SAP China's business transformation....

              • Downloads: 107
              • Rating:
            • For Vendor Strategy Professionals

              Client Inquiry:Market Allocation Of Web Browser Brands In China

              What is the market allocation of web browser brands and versions in China?

               
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