Forrester

For Enterprise Architecture Professionals

Report:The Forrester Wave™: Enterprise Search, Q2 2008

Autonomy, Endeca, FAST, And Vivisimo Lead A Competitive Market

Forrester evaluated enterprise search vendors against 147 criteria and found that Autonomy, Endeca, FAST (a Microsoft subsidiary), and Vivisimo lead the market with impressive technical capabilities...

• Downloads: 3110

For Application Development & Delivery Professionals

Report:Forrester's Data Management Reference Architecture

Align Data Management Roles To Create Stronger Business Value

The continuing explosion in data volume, increasing numbers of business users, growing data complexity, compliance requirements, need to support global operations, and growing need for real-time...

• Downloads: 2794

For Enterprise Architecture Professionals

Report:The Critical Role Of A SharePoint Information Architecture

It's A Blank Slate And A Chance To Get It Right This Time

SharePoint buyers expect intuitive navigation, contextual search, and easy administration out of the box. But such benefits depend on how content is structured, labeled, and categorized, and they...

• Downloads: 1774

For Enterprise Architecture Professionals

Report:How To Build A High-Octane Taxonomy For ECM And Enterprise Search Systems

Enterprises invest in big-ticket information management software such as search, portal, and enterprise content management (ECM) systems, in an effort to eliminate information silos and increase...

• Downloads: 1879

For Application Development & Delivery Professionals

Report:Business Intelligence (BI) Polishes Its Crystal Ball

IBM's SPSS Deal Nudges Analytics Industry Toward Deeper Predictive Focus

Enterprise strategic, tactical, and operational decision-makers want to understand past and present activity but also anticipate the future to avoid being blindsided by seemingly hidden events. How...

• Downloads: 1532

For Business Process Professionals

Report:Data And Content Classification: Your Trusted Information Backbone

The information that powers your business — like a sales forecast or voice of the customer analysis — mixes data (such as inventory counts) and content (such as promotional strategies)....

• Downloads: 1531

For Enterprise Architecture Professionals

Report:Market Overview: Enterprise Search

Google, Microsoft, And Autonomy Face Credible Competitors

Forrester evaluated 12 enterprise search vendors that vary widely in their brand awareness, cost, and ease of use. Google, Autonomy, and Microsoft are the most well-known names; they own a large...

• Downloads: 1452

For Content & Collaboration Professionals

Report:Best Practices: Reinventing The Corporate Library

Knowledge workers and the companies they work for will only thrive if they have the best information. People have been lulled into thinking that there are just two places where information exists:...

• Downloads: 1255

For Enterprise Architecture Professionals

Report:Text Analytics Takes Business Insight To New Depths

An Obscure Technology Has Found Its Killer App

Customers, employees, and competitors critique products and plans in increasingly public places, like Twitter and discussion forums. It's not just idle chatter. When Forrester asked how much...

• Downloads: 1176

For CIO Professionals

Report:Disciplined Social Innovation

Three Firms Achieve Tangible Results

Companies depend on innovation to sprint out of the current economic doldrums and to return to profitability and growth. Innovation is a discipline with established best practices, needed skill sets,...

• Downloads: 1010

For Enterprise Architecture Professionals

Report:Enterprise Search: Six Key Trends To Watch

First-generation enterprise search was not easy to use and produced unsatisfactory results from a usability and relevance standpoint. Today's knowledge workers demand role-specific, contextual search...

• Downloads: 1055

For Enterprise Architecture Professionals

Report:SharePoint 2010: Search Improved, But Think Twice About FAST Search Upgrade

Microsoft recently unveiled the public beta of SharePoint Server 2010 and the public beta of FAST Search for SharePoint. Information professionals will welcome the new ability to centrally manage...

• Downloads: 1057

For Enterprise Architecture Professionals

Report:Top Five Information Access Predictions For 2009

Forrester's clients are frustrated by their inability to get enterprise search to work as advertised. Facing tough economic times in 2009, information and knowledge management (I&KM) professionals in...

• Downloads: 733

For Enterprise Architecture Professionals

Report:The Best And Worst Of Site Search 2010

Forrester reviewed the search functionality on the corporate Web sites of the top 50 US companies according to revenue. Almost all of the search engines executed queries very quickly, but the...

• Downloads: 943

For Enterprise Architecture Professionals

Report:Got Content? You Need Information Architects

The inability to find content, a lack of compliance, and poor customer experiences all add up to real costs. If you care about getting the right information to the right people at the right time and...

• Downloads: 971

For Enterprise Architecture Professionals

Report:Q&A: Search Fundamentals For Information & Knowledge Management Pros

Search administrators shouldn't expect business and technology leaders to grasp the ins and outs of information retrieval. Even people who work on intranet and Web 2.0 projects don't always...

• Downloads: 864

For Enterprise Architecture Professionals

Report:Don't Throw Away That Corporate Taxonomy Just Yet!

Why Social Tagging Won't Replace Formal Classification

Social tagging is a popular approach to organizing and finding digital content — such as Web pages, videos, and photos — on the Web. Useful on a personal level, social tagging can also...

• Downloads: 771

For Enterprise Architecture Professionals

Report:Trends In Mobility, Cloud Computing, And Analytics Shake Up ECM

Vision: The Content Management Playbook

Successful management of content throughout its life cycle has never been more challenging. Customers and employees, operating in a social, mobile world, expect easy mechanisms to create and consume...

• Downloads: 684

For Security & Risk Professionals

Report:Searching For eDiscovery Cost Control

Search Products Play A Small But Important Role

Search is a critical component of the eDiscovery process, but search in the context of litigation differs from other enterprise search initiatives. As escalating volumes and types of information...

• Downloads: 633

For Enterprise Architecture Professionals

Report:A Snapshot Of Today's Content And Collaboration Professional

Putting senior managers in place to lead content and collaboration initiatives for their organizations is a growing imperative. Our ongoing work with Forrester clients indicates that the skills mix...

• Downloads: 635

For Security & Risk Professionals

Report:Search And eDiscovery: Current Trends, Attitudes, And Challenges

The data highlighted here will include key findings from Forrester's December 2008 Global Role Of Search In eDiscovery Strategy Online Survey.

For Enterprise Architecture Professionals

Report:Why You Need Enterprise Strategy For Desktop Search

Information workers waste a lot of time searching for information that they already have. The daily torrent of email, calendar entries, tasks, notifications, and documents means that even the most...

• Downloads: 481

For Enterprise Architecture Professionals

Report:Take Control Of Your Content

How To Identify Nonessential Clutter To Safeguard And Make The Most Of The Content That Matters

There's probably a lot of junk digital content in your enterprise that no one feels ready or authorized to delete. Redundant and unnecessary information sloshes around in content management systems...

• Downloads: 606

For Enterprise Architecture Professionals

Report:Job Description For The Content-Oriented Information Architect

As organizations formalize their information architecture (IA) practices, Forrester expects the mission of IA to crystallize. Put simply, the value of IA is that it enables the delivery of the right...

• Downloads: 526

For Enterprise Architecture Professionals

Report:How To Measure Search Success: Goals First, Then Metrics

Content and collaboration professionals struggle to measure the success of search functionality on publicly facing websites and intranets. They mine through diverse data to answer questions like:...

• Downloads: 491