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Featured Research
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Editor's NoteLetter from Forrester's CEO, George ColonyExploreThe Skeptical CEO's Guide to New MediaBy Eric Hellweg, with Harris Collingwood, Michael Drummond, Jimmy Guterman, and Erik ShermanPodcasting, wikis and other media tools are all the rage today. But are they right for your business? Cross-Selling: Can Business Ever Get It Right?By Jeanette BorzoThe financial sector’s years-long struggle to master the lucrative but elusive cross-sell. The Public Wants Your ProfitsBy Nicholas G. CarrCorporate social responsibility and business goals are converging. Smart businesses today will incorporate public interest into their strategies. The Five Rules of CoolBy Harris CollingwoodThroughout its history, Apple Computer has employed tactics that would get its competitors in hot water with the press and the public. But Steve Jobs & Co. remain unscathed. ConnectPutting It All TogetherHow some organizations are designing their IT infrastructures to fit their business The Spyware Battle Rages OnAre we winning the battle against spyware? Upending Tradition, Finding OpportunitySome of Japan’s antiquated business practices feel the heat of new competition. Ecommerce HoldoutsWhere the women aren’t. The Case of the Vanishing BestsellerThe business book market is in search of some new ideas. Mr. SecurityTaher Elgamel, the father of Internet security, discusses the next challenges. Without ApologiesEli Lilly and Co.’s high-ranking IT champion The Buzz on Word of MouthA misunderstood marketing tactic comes of age Outsourcing Clients Feel the SqueezeHorror stories from outsourcers, and how you can avoid becoming the next one. From Razr to RBKAn interview with Dan Williams, Reebok’s head of design ReleaseGame GuidersInside the lucrative world of video game guides and the players who write them Rediscovering RanganathanToday’s Web owes a great debt to a now-deceased Indian librarian. Hollywood’ Incredible Shrinking Time To MarketTheater owners grapple with the new industry realities. Blowing in the WindA pair of maverick entrepreneurs’ plans for alternative energy Bird CallingLook — up in the sky! It’s a bird! Or is it a mobile phone? No-Sale.comA list of things you can’t buy online Mind GamesMore fuel for the sabermetrics fire The Merry Pranksters 2.0Today’ jokers use browsers — not buses — to spread their messages. Acting LessonsNeed to put a show on the road? Call Jerry Weissman. A Second ActTop execs leap from board room to class room. Management Lessons from the Chicken CoopAn anthropologist puts in a good word for the beta gang. |