Marc Cecere

Vice President, Principal Analyst serving CIOs

Marc serves CIOs. He is a leading expert in the design of IT organizations, focusing on their structures, processes, governance, and culture, and has helped redesign more than 200 IT shops. In addition, Marc tracks how services firms help transform IT organizations. The scope of Marc's research includes the design of IT organizations, governance and processes, IT planning, metrics, and M&A.

Previous Work Experience

Marc came to Forrester through the acquisition of Giga Information Group, where he was a manager and analyst with his groups focusing on IT management and IT services.

Marc has more than 20 years of IT management experience. Prior to joining Giga, he was director of IT at Sun Life of Canada, where he was responsible for the project office, executing a Y2K readiness plan and technology strategy. At Harvard Pilgrim Health Care (HPHC), Marc was director of MIS, responsible for the introduction of new information technologies, including groupware, object-oriented development, the Web, and videoconferencing. Before joining HPHC, he was at CSC Consulting, where he performed numerous re-engineering projects.

Education

Marc earned a B.S. in electrical engineering from the State University of New York at Stony Brook and an M.B.A. from Babson College, where he is an adjunct professor.

Marc Cecere's Research

  • For CIOs

    Report: Executing Enterprise-Versus-Local Decisions

    All CIOs wrestle with which processes, technologies, organizations, and roles should be consistent across the organization (enterprise) and which should be specific to a business unit or geograp...

    • Downloads: 105
  • For CIOs

    Report: CIOs: Structure Your Tech Management Roles To Balance Local And Enterprise Capabilities

    Many CIOs struggle with this question: Which processes, technologies, organizations, and competencies should be common across the organization (i.e., enterprise), and which should be specific to...

    • Downloads: 141
  • For CIOs

    Report: Brief: Technology Management's Checklist For Improving Customer Experience

    The advent of mobile and digital mechanisms for engaging customers has highlighted the increasingly crucial relationship between technology management and customer experience. However, the speci...

    • Downloads: 150
  • For CIOs

    Report: Four Examples Of Decoding An IT Org Chart

    This presentation illustrates four examples of IT organization redesigns. Use this presentation to help envision your own redesign and understand the goals, barriers, and target groups...

    • Downloads: 45
  • For CIOs

    Report: Decoding Your IT Org Chart

    An org chart is just one element that will enable an IT organization to operate effectively. It must be combined with other elements including leadership, culture, and processes. However, who yo...

    • Downloads: 373
  • For CIOs

    Report: Five Steps To Transform An IT Organization

    Transforming an IT organization typically requires dramatic changes to processes, structure, governance, and culture. To determine how best to do this, Forrester reviewed the results of several ...

    • Downloads: 3778
  • For Infrastructure & Operations Professionals

    Report: IT Infrastructure And Operations: The Next Five Years

    Interest in cloud technology and cloud economics abounds. While the technology delivers immediate reductions in capital costs, Forrester believes that cloud computing's greatest benefits will co...

    • Downloads: 3415
  • For CIOs

    Report: Gross Mistakes In The Designs Of IT Organizations

    CIOs frequently change the structure of the IT organization to reduce costs, improve services, or increase responsiveness. Getting the organization design right is essential; the wrong design ca...

    • Downloads: 2925
  • For CIOs

    Report: What Are The Hot Roles In IT?

    Near-term demand for hot roles in IT will be driven by the need for local and cross-discipline knowledge, changes in technology, greater emphasis on managing risk and the enterprise, and a limit...

    • Downloads: 1965
  • For CIOs

    Report: Shaping The IT Organization For Today And Tomorrow

    Business expectations of IT continually change, driven by business context and needs and the embedding of technology in their strategy and operations. CIOs realize that with these changing busin...

    • Downloads: 2268
View all of Marc Cecere's Research