Forrester

For CIO Professionals

Report:Five Steps To Transform An IT Organization

Tips And Techniques From Top Consulting Firms And IT Shops

Transforming an IT organization typically requires dramatic changes to processes, structure, governance, and culture. To determine how best to do this, Forrester reviewed the results of several...

• Downloads: 3643

For CIO Professionals

Report:Gross Mistakes In The Designs Of IT Organizations

CIOs frequently change the structure of the IT organization to reduce costs, improve services, or increase responsiveness. Getting the organization design right is essential; the wrong design can...

• Downloads: 2847

For Infrastructure & Operations Professionals

Report:IT Infrastructure And Operations: The Next Five Years

The Cloud On IT's Horizon

Interest in cloud technology and cloud economics abounds. While the technology delivers immediate reductions in capital costs, Forrester believes that cloud computing's greatest benefits will come...

• Downloads: 3261

For CIO Professionals

Report:What Are The Hot Roles In IT?

Near-term demand for hot roles in IT will be driven by the need for local and cross-discipline knowledge, changes in technology, greater emphasis on managing risk and the enterprise, and a limited...

• Downloads: 1935
• Comments: 1

For CIO Professionals

Report:Shaping The IT Organization For Today And Tomorrow

Business expectations of IT continually change, driven by business context and needs and the embedding of technology in their strategy and operations. CIOs realize that with these changing business...

• Downloads: 2225

For Infrastructure & Operations Professionals

Report:The Evolving Infrastructure And Operations Organization

Recent data shows that more than half of infrastructure and operations (I&O) departments are in a state of flux and are either considering or actively moving to a new organizational model. For many,...

• Downloads: 2502

For CIO Professionals

Report:The Forrester Wave™: IT Organization Redesign Consultancies, Q1 2009

Deloitte, Accenture, And KPMG Lead A Strong Field Of Global Providers

Forrester evaluated seven leading IT organization redesign consultancies against 40 evaluation criteria and found that all seven show an extremely high level of competence. Compared to most firms...

• Downloads: 1965

For CIO Professionals

Report:Guidelines For Combining (Or Separating) IT Functions

IT Transformations And IT-To-BT Shifts Raise The Stakes For Getting Your IT Structure Right

By itself, the reporting structure within an IT organization is insufficient to create a successful shop. IT organizations operate through a combination of culture, processes, leadership, and...

• Downloads: 2709

For CIO Professionals

Report:Role Descriptions For The Office Of The CIO

Key Roles Support The CIO In Driving IT's Success

Forrester has assembled job descriptions for several roles within the Office of the CIO — the group of IT leaders who report to the CIO and provide services outside of applications and...

• Downloads: 2394

For CIO Professionals

Report:Pros And Cons Of Future IT Models

Several new IT models are emerging from the experiments by IT shops and the innovative thinking of management consulting firms. These models attempt to overcome the silos both within IT and between...

• Downloads: 2422
• Comments: 1
• Rating:

For CIO Professionals

Report:Assessing Your IT Organization

The structure, processes, and culture of an IT organization can be barriers to success; therefore, CIOs should periodically assess their IT shops and make improvements. This report uses the lessons...

• Downloads: 1904

For CIO Professionals

Report:Redesign IT Roles To Drive IT Cost Reduction

Today's economy requires most IT organizations to reduce their costs. Ironically, the roles most essential to this process are also viewed as overhead. Several strategic roles, including...

• Downloads: 1898

For Sales Enablement Professionals

Report:Industry Essential: The US Insurance Market

The US insurance industry is the fifth largest industry sector in the country. The industry generated almost $1.4 trillion in revenues in 2002, yet, on average, it earns less than a penny for every...

• Downloads: 1781

For Enterprise Architecture Professionals

Report:The IT Strategic Plan Step-By-Step

Deliver An Actionable Plan In A Reasonable Timeframe

It's April and you are four months into your organization's fiscal year. You know that within six months you'll need to have your operating plan for the upcoming year in fairly solid shape. You also...

• Downloads: 2055

For CIO Professionals

Report:New IT Models Will Focus On Service Improvement And Cost Reduction

The recession gave CIOs the opportunity to consider new models for IT. But what new models and what parts of IT are they considering? And which models will stand the test of time? To answer this...

• Downloads: 1572
• Rating:

For CIO Professionals

Report:Redesigning Your Applications Organization

Redesigning the applications organization is the next major target for IT restructuring and is particularly attractive when cost reduction is needed. Infrastructure organizations have already gone...

• Downloads: 1691
• Rating:

For CIO Professionals

Report:Reducing The Costs Of IT — Views From Consultancies

How do you reduce the costs of IT? To answer this question, Forrester interviewed 21 consultancies that provide cost-reduction services. What did we find? Nearly all consultancies suggested upgrading...

• Downloads: 1713

For CIO Professionals

Report:The State Of IT Governance In North American And European Enterprises

More so in 2007 than in recent years, IT departments and their business partners in North America and Europe are generally in sync on strategic priorities. From our survey of more than 500 IT...

• Downloads: 1422

For CIO Professionals

Report:Changing IT's Culture — What's Cheap And Easy?

Forrester asked 72 IT professionals about the importance, enablers, and costs of culture change. Our analysis broke down culture change into eight enablers that included rewards, policies, and peer...

• Downloads: 1023

For CIO Professionals

Report:Industry Innovation: Insurance

Technology Trends That Insurance CIOs Must Tap To Drive Growth

Today's insurance CIOs are shifting their focus away from cost reduction to speed, flexibility, and innovation. As insurance buyers' habits change from face-to-face interactions with agents to...

• Downloads: 1579

For CIO Professionals

Report:Why Apps, Infrastructure, And PMO Roles Fail

Part 2 Of A Three-Part Series On Why Key IT Roles Failed

There are a number of roles in IT that can significantly change the organization for good or bad. Through a combination of surveys, interviews, and consulting engagements, we gathered in-depth...

• Downloads: 1531
• Comments: 1
• Rating:

For CIO Professionals

Report:IT Staffing Trends To Watch In 2010

New technologies, increased outsourcing, and cost-reduction initiatives are changing IT's staffing and skill requirements. To determine the impact, Forrester surveyed 128 IT decision-makers about...

• Downloads: 1184

For CIO Professionals

Report:Transitioning To A New IT Model

The transition to a new organizational model is as important as the design of the model.

• Downloads: 57

For CIO Professionals

Report:How CIOs Can Drive Business Change — Part 1

Credibility, Communications, Team, And Competitive Information

CIOs are in a unique position to drive business change. Their responsibilities span the enterprise, and the systems they manage are critical to nearly all business processes. They can use this base...

• Downloads: 1215

For CIO Professionals

Report:Why Roles Fail — Seven Common Reasons And Remedies

Part 1 Of A Three-Part Series On Why Key IT Roles Failed

A number of roles in IT can significantly change the organization for good or bad. When they fail, the consequences are severe. From a combination of surveys, interviews, and consulting engagements,...

• Downloads: 1302