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Margo is a vice president and principal analyst serving Application Development & Delivery Professionals. She is a leading expert in software delivery, focusing on the areas of project management, project portfolio management and PMOs, covering both Agile and traditional methodologies. In addition to her work as a Forrester analyst, she speaks frequently at industry events such as Project World and PMI World Congress. For the last three years, Margo has been on the panel of selecting judges for PMO of the Year.
Margo has 25 years of experience in IT, developing and implementing QA, and project management organizations. Most recently, she was global industry market manager of the public-sector/aerospace and defense markets for Primavera Systems, a leading provider of project portfolio management tools, where she was responsible for developing an integrated go-to-market strategy for Primavera's suite of products. She was a regular contributor to industry trade magazines such as Contract Manager and spoke at industry conferences such as the Project Management Institute's program management and earned value conferences. Margo was also an assistant vice president at BHC (now FiServ) Securities, where she was responsible for creating project office and quality assurance organizations, which managed the IT portfolio and the implementation and testing of the company's client/server and Internet trading systems. Prior to working for BHC, Margo was manager of quality assurance for ADP-BISG, where she was responsible for developing a new testing methodology for ADP's flagship front-office product, Power Partner, as well as other leading-edge brokerage front-end systems. She also led a testing team that was instrumental in the project rollout of almost 25,000 client desktops. Joining Giga Information Group in 1999 as a senior analyst in the project management and QA markets, prior to Forrester's acquisition of Giga, she rose to the role of research director.
Margo attended Rutgers University in Camden, N.J.
Could you please define and provide some discussion around: 1) governance versus assurance, and 2) the business owner/sponsor role versus the program manager role?
CSC announced today that it is acquiring AppLabs, a US-based IV&V testing vendor. At first glance, it's a win, maybe a win for both sides. CSC states that one of the reasons that it...
Gaining visibility into the big picture of an IT portfolio feels like one of the unsolvable challenges, and it’s not for lack of trying. Dashboards abound, and PPM tools are becoming more...
Is there an industry standard definition for an "enhancement"? How do companies typically size enhancements? These would be system enhancements, which are bound by time and money.
Can you provide a list of sample metrics to use to monitor vendors during the course of a software development project? We would like to measure the performance of the vendor on an ongoing basis for...
On July 27, 2010, Parallax Capital Partners announced that it was acquiring Daptiv, a SaaS PPM vendor. Forrester customers who are current Daptiv customers or are considering Daptiv as a PPM vendor...
Deltek’s announcement today of its intent to acquire Maconomy has the potential to vault the vendor’s position as a potential leader in the project-based solutions (PBS) space. For...
Recently, I’ve been getting more inquiries around risk based testing. In addition to agile test methods and test estimation, test teams turning their eyes to risk based testing is...
I've been working quite closely with fellow analysts Dave West and Mary Gerush surrounding project estimation. Regardless if you're in the Agile world, testing is factored in (well, unit...
A common inquiry request to Forrester is asking for benchmarks for quality. Testing groups are struggling to figure out how well they’re doing and if the processes they’re...
As teams become more agile, or, add more agile like practices to traditional development practices, I’m seeing increasing frustration on the part of test managers. Rapid development cycles and...