Featured ResearchWelcome To The Era Of Agile CommerceeBusiness Execs Must Evolve Channel Strategies To Embrace Market Changesby Brian K. Walker Multichannel commerce is being reborn. Traditional ways of describing multichannel commerce no longer work because customers don't interact with companies from a "channel" perspective. Customers now use a rapidly evolving set of devices as a means of engaging across touchpoints, which they don't distinguish from the brand or business. Customers are empowered with more information than ever before. Practice OverviewOptimize Your Digital Sales And Service StrategyAdapt to changing customer behavior and evolving technology to drive your digital sales and service strategy. Join Our Research PanelWant to join the conversation?
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