CLIP THIS INQUIRY

Select a group:

Group Name
Create New GroupClip

CLIP THIS FLOW

Select a group:

Group Name
Create New GroupClip

For Application Development & Delivery Professionals

mySAP CRM Is A Leader In The Enterprise CRM Suites Market

The Forrester Wave™ Vendor Summary, Q1 2007

February 05, 2007

By William Band with Mary Ann Rogan, Ian Schuler, Sharyn Leaver, Chip Gliedman, Liz Herbert

  • 115 downloads
  • 0 comments
  • Rating:

Why Read This Report

SAP has steadily built out comprehensive functionality in the myCRM product. Most recently, the company has focused on improving usability and deepening support for strategic business processes as part of the mySAP Business Suite. mySAP CRM is particularly strong in sales, marketing, partner channel management, and analytics but offers less support for customer data management requirements. The product can scale to support global deployments and offers many industry-specific process solutions. SAP's new mySAP CRM software-as-a-service (SaaS) offering provides more deployment flexibility, while cost, complexity, and lengthy implementations schedules remain drawbacks of the on-premise product. mySAP CRM is best suited for global buyers committed to SAP and its ERP platform who need to support end-to-end industry processes.
Tags: Application Development, CRM Applications, Customer Relationship Management (CRM), Packaged Applications
US $ 1749
Become A Client

Get objective, pragmatic guidance that helps you make tough decisions and succeed in a complex world. Contact us to learn more.

Already A Client?
Log in to read this document.
 
Loading...

Browse

About Forrester

Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.

Roles We Serve

Forrester supports leaders in 13 roles across three distinct client segments: Business Technology, Marketing & Strategy, and Technology Industry.

Analysts & Coverage Areas

Aligned to your professional role, Forrester's analysts are experts in the specific technologies, issues, and trends currently impacting your business.

Research
Latest Reports
Playbooks
Charts & Figures
Forrester Waves
Planned Research
Data
Consumer Data
Business Data
Events
Forums
Webinars
Workshops
Tools & Templates
Vendor Selection Aids
Best Practice & Self-Assessments
Models & Calculators
Document Templates

Forrester Leadership Boards

Fresh thinking and collaborative problem-solving through an unmatched combination of peer networking, forward-looking analysis, and professional guidance.

Consulting

Our expert analysts provide custom research-based frameworks to guide you through each phase of your critical business initiatives from identifying opportunity to optimizing results.

Community

Connect with peers and analysts, share your views, and ask questions on key business issues.

Blog

Forrester analysts weigh in on the latest business and technology news.

  • BROWSE
  • Register
  • Call +1 617.613.5730
  • Cart