Peter Burris

Vice President, Research Director serving CIOs

In his role as research director, Mr. Burris helps set the overall CIO role research agenda at Forrester, craft effective CIO research with our senior Forrester analysts, and ensure overall CIO research quality. His research team focuses on the evolving relationship between CIOs and CMOs, best practices in building and instituting an IT/BT strategy, BT innovation approaches to accelerate business outcomes, and social business and collaboration strategies.

His personal research includes the role of IT/BT in the age of the customer. He also contributes to the Forrester's research on social business, specifically focusing on the functional evolution of social computing tool sets and how they will be applied to conduct complex, marketing-facing work. Finally, he is a leading thinker on IT/BT adoption in business.

Previous Work Experience

Mr. Burris joined Forrester in 2008. Prior to Forrester, he held numerous senior IT, marketing, and analyst jobs at leading organizations, including the DoD, HP, and Meta Group. At Meta Group, he jointly ran research, developing the advanced and broadly adopted "adaptive infrastructure" method for implementing plastic, services-based IT infrastructure.

Education

Peter attended Yale University.

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149 results in Reports

  • Forrester Wave
  • For Enterprise Architecture Professionals

    Report:The Forrester Wave™: Data Governance Tools, Q2 2014

    Data Governance Vendors Are Preparing Data Governance 2.0 Management Tooling

    Data-driven opportunities for competitive advantage abound. As a consequence, the importance of data governance — and the need for tooling to facilitate data governance —is rising. In...

    • Downloads: 412
  • For Application Development & Delivery Professionals

    Report:The Forrester Wave™: Web Content Management For Digital Customer Experience, Q2 2013

    Adobe Offers A Leading Combination Of Strategy And Resources

    Web content management (WCM) software has evolved from a set of primarily technical tools for website management into broad products and suites that support the imaginations (and needs) of digital...

    • Downloads: 2250
  • For Application Development & Delivery Professionals

    Report:The Forrester Wave™: CRM Suite Customer Service Solutions, Q3 2012

    How The Top 18 Solutions Stack Up

    During the past five years, the customer service capabilities of customer relationship management (CRM) suite solutions have greatly matured as vendors have focused on solidifying the foundational...

    • Downloads: 1970
  • For Infrastructure & Operations Professionals

    Report:The Forrester Wave™: Private Cloud Solutions, Q4 2013

    Three Vendors Rise To The Top Of The Private Cloud Market

    In Forrester's 61-criteria evaluation of private cloud solution vendors, we identified the 10 most significant software providers — ASG Software Solutions, BMC Software, CA Technologies, Cisco...

    • Downloads: 1156
  • For CIO Professionals

    Report:The Forrester Wave™: Enterprise Social Platforms, Q2 2014

    The 13 Providers That Matter Most And How They Stack Up

    In Forrester's 65-criteria evaluation of enterprise social platform vendors, we identified the 13 most significant solution providers — Atlassian, blueKiwi, IBM, Jive, Microsoft, Neudesic,...

    • Downloads: 492
  • For Enterprise Architecture Professionals

    Report:The Forrester Wave™: EA Management Suites, Q2 2013

    The 10 Providers That Matter Most And How They Stack Up

    There is a plethora of vendors in the enterprise architecture management suite (EAMS) market that, like many EA practices themselves, excel at only a portion of a comprehensive EA practice. It is not...

    • Downloads: 796
  • For Application Development & Delivery Professionals

    Report:The Forrester Wave™: Financial Performance Management, Q3 2013

    How The Top 11 Providers Stack Up In A Rapidly Evolving Market

    In Forrester's 55-criteria evaluation of financial performance management (FPM) vendors, we identified the 11 most significant software providers — Adaptive Planning, Host Analytics, IBM,...

    • Downloads: 514
  • For Customer Insights Professionals

    Report:The Forrester Wave™: Cross-Channel Campaign Management, Q1 2012

    How Eleven Vendors Tackle A Mature, Yet Rapidly Evolving, Category

    In Forrester's 81-criteria evaluation of cross-channel campaign management (CCCM) vendors, we identified, researched, and scored 12 products from 11 providers: Alterian, Aprimo, ExactTarget, IBM,...

    • Downloads: 2377
  • For Infrastructure & Operations Professionals

    Report:The Forrester Wave™: Wireless Local Area Network Solutions, Q3 2014

    The 10 WLAN Solutions That Matter Most And How They Stack Up

    In Forrester's 58-criteria evaluation of vendors that offered wireless networking solutions, Forrester identified 10 significant solutions in this category — Aerohive Solution, Aruba...

    • For Application Development & Delivery Professionals

      Report:The Forrester Wave™: Service Virtualization And Testing Solutions, Q1 2014

      A Small Group Of Big Vendors And A Few Courageous Small Ones Dominate This Promising Emerging Market

      Service virtualization and testing (SVT) solutions provide developers and testers with tools to quickly simulate the services of a complex production environment, mainly for automating regression,...

      • Downloads: 504
    • For Application Development & Delivery Professionals

      Report:The Forrester Wave™: Enterprise Public Cloud Platforms, Q2 2013

      One Size Does Not Fit All Developer Needs

      Public cloud platforms are the keys that unlock the flexibility, productivity, and economic advantages of cloud computing. Application development and delivery (AD&D) pros use a wide variety of...

      • Downloads: 1979
    • For Infrastructure & Operations Professionals

      Report:The Forrester Wave™: On-Premises Unified Communications And Collaboration, Q2 2014

      The 11 Providers That Matter Most And How They Stack Up

      In Forrester's 29-criteria evaluation of enterprise on-premises unified communications and collaboration (UC&C) solutions vendors, we identified the 11 most significant providers — Aastra...

      • Downloads: 290
    • For Application Development & Delivery Professionals

      Report:The Forrester Wave™: Customer Service Solutions For Enterprise Organizations, Q2 2014

      Due Diligence Required: These Vendors Are Great At Supporting Enterprise Organizations

      In the customer service solutions Forrester Wave™ for enterprise organizations, we identified the 11 most significant customer service solutions — eGain, Kana Enterprise, Microsoft, Moxie...

      • Downloads: 602
    • For CIO Professionals

      Report:The Forrester Wave™: Activities Streams, Q2 2012

      The Five Top-Of-Mind Streams And How They Stack Up

      In Forrester's first 19-criteria evaluation of activities streams vendors, Forrester identified the five significant players — Neudesic Pulse, Salesforce Chatter, Socialcast by VMware...

      • Downloads: 626
    • For Security & Risk Professionals

      Report:The Forrester Wave™: Risk-Based Authentication, Q1 2012

      The Six Vendors That Matter Most And How They Stack Up

      In Forrester's 16-criteria evaluation of risk-based authentication vendors, we identified the six significant vendors in this category — CA Technologies, Entrust, iovation, RSA, Symantec, and...

      • Downloads: 1267
    • For eBusiness & Channel Strategy Professionals

      Report:The Forrester Wave™: B2B Commerce Suites, Q4 2013

      The "Big Three" Lead The Pack, But Several Emerging Players Trail Closely Behind

      In Forrester's 66-criteria evaluation of B2B commerce suite vendors, we identified the seven most significant providers in the category — commerceserver.net, hybris (an SAP company), IBM,...

      • Downloads: 908
    • For Application Development & Delivery Professionals

      Report:The Forrester Wave™: Enterprise Cloud Databases, Q4 2012

      Four Leaders And Four Strong Performers Compete For A Share Of The Enterprise Cloud Database Market

      Cloud database offerings represent a new space within the broader data management platform market, providing enterprises with an abstracted option to support Agile development and new social, mobile,...

      • Downloads: 977
    • For Customer Insights Professionals

      Report:The Forrester Wave™: Lead-To-Revenue Management Platform Vendors, Q1 2014

      Due Diligence Required: These Vendors Are Great At Marketing

      In Forrester's 75-criteria evaluation of lead-to-revenue management (L2RM) platform vendors, we identified the nine most significant solution providers in the category — Act-On, Adobe,...

      • Downloads: 617
    • For Marketing Leadership Professionals

      Report:The Forrester Wave™: US Digital Agencies — Mobile Marketing Strategy And Execution, Q1 2012

      The Nine Agencies That Matter Most And How They Stack Up

      In Forrester's 37-criteria evaluation of US digital agencies with mobile marketing services, we identified the nine significant agencies in this category — AKQA, iCrossing, Ogilvy, Possible...

      • Downloads: 1664
    • For Security & Risk Professionals

      Report:The Forrester Wave™: Social Risk And Compliance Solutions, Q2 2014

      Ten Vendors That Enhance Social Media Engagement While Mitigating Risk And Enforcing Compliance

      Near ubiquitous use of social media both within and outside of businesses today drastically increases companies' exposure to new levels of risk. With the benefits of engaging through social channels...

      • Downloads: 300
    • For Customer Insights Professionals

      Report:The Forrester Wave™: Loyalty Program Service Providers, Q1 2012

      Epsilon And Kobie Marketing Lead, With Brierley+Partners And Aimia Close Behind

      Companies turn to loyalty program service providers for support across the loyalty value chain — from program strategy, technology, and program management to creative, fulfillment, and...

      • Downloads: 1003
    • For Application Development & Delivery Professionals

      Report:The Forrester Wave™: Big Data Streaming Analytics Platforms, Q3 2014

      The Answer To Exploiting Perishable Insights

      Streaming analytics is anything but a sleepy, rearview mirror analysis of data. No, it is about knowing and acting on what's happening in your business at this very moment — now. Forrester...

      • Downloads: 426
    • For Application Development & Delivery Professionals

      Report:The Forrester Wave™: Customer Service Solutions For Small And Midsize Teams, Q2 2014

      Due Diligence Required: These Vendors Are Great At Supporting Small And Midsize Teams

      In Forrester's 84-criteria evaluation of customer service vendors for enterprise organizations, we identified the 11 most significant solution providers — Astute Solutions, eGain, Kana...

      • Downloads: 258
    • For Sourcing & Vendor Management Professionals

      Report:The Forrester Wave™: Business Intelligence Service Providers In Asia Pacific, Q4 2013

      The Eight Global Market Leaders With Strong Regional Delivery Capabilities

      Business decision-makers in Asia Pacific (AP) are increasingly aware of the importance of business intelligence (BI) and broader analytics to business strategy and execution. However, lack of...

      • Downloads: 306
    • For Customer Insights Professionals

      Report:The Forrester Wave™: Web Analytics, Q2 2014

      The Six Providers That Matter Most And How They Stack Up

      In Forrester's 75-criteria evaluation of web analytics vendors, we identified the six most significant software providers in the category — Adobe, AT Internet, Google, IBM, SAS Institute, and...

      • Downloads: 648