About Forrester
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Phil serves Application Development & Delivery Professionals seeking strategies that will help them streamline and manage their application portfolios. Phil's coverage includes application modernization (monitoring, renewing, replacing, or retiring existing applications/platforms); portfolio management (APM) (driving business-aligned modernization via metrics/assessments); rationalization (streamlining the portfolio to reduce lights-on IT costs and increase agility); and strategic planning (aligning business and IT vision and aligning the application/infrastructure to fulfill the joint business/IT vision).
Phil focuses his research on application professionals, but his research also draws the interest of enterprise architects, CIOs, and other IT professionals.
Phil's IT experience dates back to 1982, when he held positions with: the Commonwealth of Massachusetts (consultant); Boston University (application developer); and Cullinet Software, where he held positions as a software developer and consultant before he was promoted to IT director. When CA bought Cullinet in 1989, Phil joined insurance company startup Arbella Mutual Insurance as director of applications, working with a management team to literally create an IT department and implement its initial applications/operating environment. In 1992, Phil accepted a director-level position with the National Council on (workers') Compensation Insurance (NCCI), where he directed a team that developed and distributed a commercial software package, implemented a financial applications package, and rolled out the nation's first Internet-based information service to the worker's compensation industry. Phil held the top management position in NCCI's $26 million Y2K program office — leveraging offshore programming resources to remediate its applications and onsite staff to execute Y2K testing, effectively creating a round-the-clock remediation process.
Phil joined Giga Information Group in 1997 as an industry analyst, covering the Y2K phenomenon, and he was promoted to the position of managing director of research for its e-practices group. Since Forrester bought Giga in 2003, Phil has been bringing his broad technical and managerial experience to bear on application and IT management topics that concern Forrester's diverse client base.
Demand for business agility fuels adoption of Agile development techniques that can deliver differentiating business technology (BT) solutions within accelerated time frames. Agile development d...

This report outlines the assessment framework of Forrester's solution for application development and delivery (AD&D) professionals working on Agile and Lean transformation. This report is desig...

We've entered the empowered era: an age in which power has shifted from corporations and government institutions to people — people who have been empowered by software-fueled technology. T...
This report outlines the skills and staffing part of Forrester's solution for application development and delivery (AD&D) executives working on Agile and Lean. It is designed to help AD&D execs ...
Previous Forrester research outlined a framework for deciding whether migrating your applications from the mainframe platform makes sense by identifying the factors that enter into a well-reason...
How does a CIO judge whether he or she is using IT resources in the most effective and efficient manner? If the CIO is successful, how does he or she demonstrate this to the CEO and senior manag...
The duties performed by CIOs are analogous to those of big-city mayors — neither executive has the chance to build a community from scratch, and most inherit a series of problems from pred...
The term "portfolio management" is officially in vogue — it has been appended to applications, projects and programs, enterprises, and to IT itself. But what does it mean to manage a portf...

Macroeconomic conditions, whether they are downturns or boom times, broadly shape the CIO's job, but the firm's own context drives action. The reality is that any business at any time may need t...
CIOs will be stuck with burdensome, expensive application portfolios until they take the steps necessary to rationalize and streamline the portfolios. But streamlining the portfolio with poor tr...