Forrester

For CIO Professionals

Report:The Gottas And Gotchas Of Selecting And Deploying A Video Platform

Lessons Learned From Client Reference Interviews

Deploying a video publishing platform can be as simple as a credit card transaction if you're just looking for a software-as-a-service (SaaS) solution with turnkey functionality. However, many...

• Downloads: 76

For CIO Professionals

Report:Monitor The Performance Of Your Social Business And Collaboration Program

Performance Management: The Social Business And Collaboration Playbook

The benefits of improved information sharing and collaboration from deploying enterprise social computing are hard to quantify. With the exception of email and audioconferencing, collaboration...

• Downloads: 196

For Application Development & Delivery Professionals

Report:The Forrester Wave™: Online Video Platforms, Q1 2013

Kaltura Joins Leaders Brightcove And Ooyala In A Maturing Market

Video is integral to many consumer-facing websites, not just from traditional media providers but from brands, companies, and organizations without a history of content creation. In Forrester's...

• Downloads: 275

For CIO Professionals

Report:The Forrester Wave™: Video Platforms For The Enterprise, Q1 2013

Kaltura, Qumu, And Polycom Lead The Video Publishing Platform Pack

Enterprises looking to deliver video communications to employees continue to use solutions for webcasting and YouTube-like video portals. In Forrester's 23-criteria evaluation of enterprise video...

• Downloads: 273
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For CIO Professionals

Report:Social Business And Collaboration Success Hinges On Effective Change Management

Change Management: The Social Business And Collaboration Playbook

It's often said, "You can lead a horse to water, but you can't make him drink." Nowhere in the world of enterprise IT is this adage more fitting than in social business and collaboration. For two...

• Downloads: 320
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For CIO Professionals

Report:Office 2013: A Breakthrough In Productivity

Highly Integrated With A Risk Of Lock-In

Microsoft looks to strike three very familiar chords with the release of Office 2013: mobile, social, and cloud. Each has become table stakes for enterprise software, and in order for Microsoft to...

• Downloads: 338
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For CIO Professionals

Report:How To Create A Knockout Social Business And Collaboration Strategic Plan

Strategic Plan: The Social Business And Collaboration Playbook

Social business and collaboration programs can redefine work by changing the way employees connect with each other and the information they need to do their jobs. However, programs fall flat when...

• Downloads: 541
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For CIO Professionals

Report:The Forrester Wave™: Room-Based Videoconferencing, Q3 2012

Polycom, Cisco, And LifeSize Lead, Followed By Resurgents Radvision And Teliris And Aggressive Entrants Huawei And Vidyo

In Forrester's 39-criteria evaluation of videoconferencing solution vendors, we identified the seven most significant providers in the category — Cisco, Huawei, LifeSize, Polycom, Radvision,...

• Downloads: 406
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For CIO Professionals

Report:The State Of Workforce Technology Adoption: Global Benchmark 2012

Strategic Planning Forrsights For CIOs

CIOs are responsible for the technology tools and services that make employees productive and successful at work. Too often, the CIO organization must make decisions about devices, software licenses,...

• Downloads: 229

For CIO Professionals

Report:Best Practices: Leveraging Live Streaming And On-Demand Video In The Enterprise

Communications, Training, And Collaboration Dominate Usage Scenarios

A growing number of content and collaboration professionals are interested in using webcasting and YouTube-like video portals internally for corporate communications and training. Why? They recognize...

• Downloads: 680

For Sourcing & Vendor Management Professionals

Report:Accelerate Your Videoconferencing Strategy With Managed Services

IT departments tasked with managing their firm's video estate face rising levels of complexity with the emergence of high-end telepresence solutions. Business stakeholders are demanding support for...

• Downloads: 419

For CIO Professionals

Report:Google Apps For Business: A 2011 Trip Report

Google Apps Business Is Growing; Mobile, Social, And APIs Move To The Fore

Forrester spent a day with Google Apps Vice President Dave Girouard and members of his team to hear the latest on Google Apps for Business and Google Apps for Government. With the US General Services...

• Downloads: 593

For CIO Professionals

Report:The State Of Workforce Technology Adoption: US Benchmark 2011

How US Information Workers Adopt And Use Technology

This report is a graphical analysis of Forrester's Q2 2011 US Workforce Technology And Engagement Online Survey of 4,985 US information workers. Armed with this baseline data from every US industry,...

• Downloads: 806

For CIO Professionals

Report:Q&A: Answers To Your Top Videoconferencing Questions

We've been hearing for years that "this is the year videoconferencing takes off." So how far have we come in resolving the issues that have held back videoconferencing, such as interoperability and...

• Downloads: 311

For CIO Professionals

Report:Office Productivity Alternatives Perceptions and Interest

These data charts look at Microsoft and the productivity market.

• Downloads: 6

For CIO Professionals

Report:An Early Look At Microsoft Office 365 Features

Office 365 Has Much But Not All Of What Firms Need From A Collaboration Platform

On June 28, 2011, Microsoft launched Office 365 in 40 countries after a massive public beta involving 200,000 organizations from every region. This product encompasses Office Professional Plus and...

• Downloads: 682

For CIO Professionals

Report:Market Update: Office Productivity Alternatives

Adoption Is Low But Market Impact Is High As Buyers Consider Alternatives

At home and at work, people overwhelmingly use Microsoft Office. Yet content and collaboration (C&C) pros continue to ask Forrester questions about office alternatives. So we recently surveyed 150 IT...

• Downloads: 467

For CIO Professionals

Report:TechRadar™ For Content & Collaboration Professionals: Enterprise Video, Q1 2011

Tools To Manage And Deliver Video Are Growing; Videoconferencing Makes A Comeback

Enterprises increasingly use video in a wide range of use cases, changing how they collaborate, issue communications, train their employees, and even talk to customers. But the transformational...

• Downloads: 1204

For CIO Professionals

Report:Pitfalls To Avoid When Upgrading To Microsoft Office 2010

Upgrading Microsoft Office can prove daunting, especially for firms still on Microsoft Office 2003 or previous versions. Although Windows 7 upgrades and hardware refreshes will accelerate the...

• Downloads: 470

For Sourcing & Vendor Management Professionals

Report:Market Overview: Service-Level Management Tools For Outsourcing Governance

The advent of new service delivery models and the rise of multisourcing have complicated an already difficult task for clients — monitoring vendor performance and ensuring that contractual...

• Downloads: 1083